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Zephyrhills Health And Rehabilitation Center

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  2. Florida
  3. Zephyrhills Assisted Living Facilities
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Reviews
Overall Rating 2.8 / 5.0 ★★★★★

  • Lana
    ★★★★★ 2 weeks ago

    This place is by far the best rehab I have visited in a long time. I am a Home Health Aid and while visiting a clients family member I was very pleased as soon as I walked in the door. There were no odors. Receptionist was very warm and friendly. Two patients were sitting side by side in wheelchairs with big smiles on their faces and said hello to us. The staff were friendly as we walked the hall. The PT staff, including his CNA Tonya was informative and very friendly. The bathroom inside the room was fully stocked with soap, paper towels and smelled very nice. And he also has enjoyed his stay here. Keep up the great work.

  • Lisa Austin
    ★★★★★ 3 months ago

    My dad was a patient there for about a month. They accepted him knowing the extent of his injuries knowing they couldnt give him the adicquit care he needs.One of many is a brain injury. He fell out of his wheelchair many times and hit his head. Where was the nurse or CNA? Well they are understaffed and overworked that there isnt enough to go around so patients dont get the care they need. One CNA was giving him a bath and she was in such a hurry she got his legs wrapped around the wheel chair legs and broke his ankle. So that's a trip to the hospital..One CNA actually told me he has been working for 21 days straight. Just about every night they have a nurse from a staffing company come in so none of the patience get their meds on time. That was bad for my dad because he is struggling with major anxiety and confusion among other things. The last time he fell the nurse checked him out and told him he was ok. He still wanted to go to the hospital. He got there and his temperature was 101.5deg. We asked ZHR if they took his temp that day and they stated it was 97.5deg.! The hospital found infection and didn't know where it was coming from. In the meantime ZHR packed his stuff up and stored his wheelchair he came with. They keep giving us the run around about getting it back. They havent returned any of our calls and when we finally talk to someone they say they are going check on it then they take my number....then no call back. He fell out of wheelchair many times and hit his head.

  • Jean SquirrelLover
    ★★★★★ a year ago

    While I was there after neck surgery, I found that the staff was wonderful and most caring. The sure couldn't have changed THAT much. I may have to go to rehab now, and THIS is the only one I would consider for in-house treatment. They have everything you need to rehab correctly and successfully.

  • tina gardner
    ★★★★★ a year ago

    My Mother was transferred to this facility from Florida Hospital .Zephyrhills on 3/1/17. Once she was settled the care was not the best. I understand they have a lot of patients to deal with. My family and I where with our mother at least 12 to 13 hours a day. It took a week to see a Dr. We tried several times to get questions answered and where continually told to check with someone else. After getting the run around too many times my sister and I spoke with Christina Cacciatore Director of Nursing and Richard Kulmeyer Administrator.. I was promised a call back from Christina the next day Never received a call back. My mother's right leg was cut by the wheelchair leg rests once by herself the second by a nurse, Christina Cacciatorre RN did not want to treat the wound properly. Mom had to to to the hospital for a surgery related issue, the ER kept her. I notified the rehab center she would be in the hospital overnight and asked if there was anything we needed to do with her personal belongings. I was told again they would call me. The hospital found a lot of infection going on at the surgery site and kept her, when I notified the rehab center they had already packed up her belongings without a phone call to let us know. My mother HATED IT THERE. I do not recommend this place for the care of your loved one. They are very unorganized and give you the runaround.

  • Deborah Weaver
    ★★★★★ a year ago

    Our mother was a patient in the facility for 5 years. We were always pleased with the care she received. However when she passed away we received a cold telephone call asking what they should do with the body. None of the nursing or administrative staff contacted us to offer condolences. To add insult to injury they threw away all of her personal effects without letting us know. We are extremely disappointed.

 

Other Information

License Number9395
License Effective Date2013-07-09
License Expiration Date2015-07-08
Facility TypeAssisted Living Facility
Mailing Street7350 Dairy Road
Mailing CityZephyrhills
Mailing StateFL
Mailing Zip33540
Mailing CountyPasco
License StatusLicensed
OwnerZephyrhills Health & Rehab Center Inc
Owner Since Date2007-07-10
Facility AdministratorApril Doherty
Profit StatusNot-For-Profit
UrlWww.Zephyrhillshealth.Com




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