Bestcare Assisted Living
Overall Rating 2.3 / 5.0 ★★★★★
Zhihui Gao★★★★★ 4 months ago
Yannie and Bestcare I can't tell you how much we love Bestcare and how very grateful we are that Bill received such total and loving care. Hope all is well with you. Hope we will be able to visit you soon. Again, let me tell you how much we love and appreciate you. You're the best. Trish and Liz
Sonya Watson★★★★★ 7 months ago
I was looking for a place for my mom after she got out of the hospital. I talked with the owner everyday till mom was released. When she picked mom up I got one picture and a couple of text. On Sunday I got some text that puzzled me, went by there on a Monday morning and was so disappointed my mom was out of it had no idea what was going on, now I showed up after I was told not too. The caregiver there at the time even showed the notes on my mom and nothing that was texted was in the notes left. Very upset and disappointed I packed her stuff after 4 days, after fighting for her meds they lost her license we got in the car. I brought her home after going thru her medicine I noticed that her anxiety meds there were a lot of it gone. After one night of being home she was doing awesome. I really thought I could trust Bestcare to take care of her but I was wrong. I made the mistake to believe them, that my mom and the others living there were took care of like they were the staffs loved ones. I also talked with someone and their loved one had fell and Bestcare had no idea how it happen. That was a mistake that cost us a lot of money that we never received back. Thank God my mom does not remember her 4 day stay there, and she doesn't have dementia so she should remember. Please really look in to where you are putting your loved one in, visit them without telling them you coming read all the reviews find out the state evaluations on them, because after I found this out I seen some state evaluations and Best Care didn't have the best for sure.
Magen ORTIZ★★★★★ 7 months ago
Looking into homes for family members and contacted the home via phone and the lady answered was rude. She insisted I tell her why I'm calling before she gave me her name. This kind of service as a first impression of the company is risky.
|Name||Bestcare Assisted Living|
|Street||2775 Cruse Road, Building 1401|
|Facility Type||Personal Care Home|
|Administrator||Ms. Yanming Pei|
|Mailing Street||2775 Cruse Road, Building 1401|
|Name||Bestcare Assisted Living 2|
|Street||2775 Cruse Road #1501|
|Mailing Street||2775 Cruse Road #1501|
|Inspection Date||Inspection Type||Violation||Initiated By Facility|
|2008-10-15||Followup Inspection||YES||Not Applicable|
|2008-12-30||Followup Inspection||YES||Not Applicable|
|2009-02-09||Followup Inspection||NO||Not Applicable|
|2009-08-04||Annual Inspection||YES||Not Applicable|
|2009-09-23||Followup Inspection||NO||Not Applicable|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.