Sunrise Of East Cobb
Overall Rating 3.0 / 5.0 ★★★★★
Kay Van Curen★★★★★ a month ago
Sunrise of East Cobb was a devestating experience for us. My sister is in need of an assisted living facility with a Hoya lift. Since my sister was still in rehab, I was checking out places for her. She is grossly obese because she has been immobile for years and in a wheelchair. She has been independent until the past few months. After hospitalization in May, she was sent to rehab with physical & occupational therapy. She is to be discharged next Monday. She had been assessed by regional nurse for Sunrise and approved for care. All paperwork was complete but she wanted to see the suite so yesterday (Monday before discharge date next Monday) we went to Sunrise. We were scheduled to meet with Director of Sales who had already met my sister at the rehab center. She had been great through the entire process. When we got to Sunrise a Regional Director of something met us & went into suite with us. My sister wheeled herself into & out of the bathroom with no problem. This regional director said immediately, "I don't think we are going to be able to care for you. If you fall in that bathroom, we can't get Hoya lift into bathroom to lift you." I couldn't believe what my ears had just heard. Here we are ready to move her in a few days and now this regional person says we can't help you. She apologized for our trouble but she was adamant that they could not accommodate my sister. It was total discrimination because of my sister's size. The nurse that evaluated her saw no problem. The Director of Sales had seen no problem. However, the decision was made. The non-refundable down payment was returned to my sister and a senseless apology made. I would not recommend this place to anyone!
Angie O★★★★★ 11 months ago
I have not been there, but my patient's family was raving about this place last night, so I had to look it up. She said it's a wonderful facility with fantastic staff.
|Facility Type||Personal Care Home|
|Administrator||Mr. Randy Lemaster|
|Mailing Street||1551 Johnson Ferry Road Ne|