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Arcadia Retirement Residence

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Reviews
Overall Rating 3.8 / 5.0 ★★★★★

  • Meagan Hake
    ★★★★★ 7 months ago

    I am a lyft/uber driver and I pulled into this place to pick up a resident. The sign out front says no u-turn but if you are picking someone up it forces you into a u-turn. The security guard waved myself and my passenger over to the side and proceeded to scold me for making a u-turn into the building and stated that if I did it again they would turn my license plate info over to the police and prosecute for trespassing on private property. The resident was embarrassed and extremely apologetic but in my opinion the security guard should be spoken to about their people skills. This was uncalled for and the residents have every right to be picked up and dropped off by whomever they please.

  • Kevin B
    ★★★★★ 9 months ago

    Arcadia has the best musical entertainment! They regularly have a full 20 piece big band that really brings back a lot of good memories.

  • David Ho
    ★★★★★ 4 months ago

    I LOVE THE EMPLOYEES THERE SO CHEERFUL!!

  • Jason Johnson
    ★★★★★ 10 years ago

    I've never been to the place, I actually live in South Florida. I just had to write a quick review because when I called in (multiple times) a woman named Tracy has the happiest, most cheerful tone I've ever heard. Especially for someone working. Her tone was so amazing to me, it made me happy. Give her a call, tell her Jason from Florida said Hi!

  • Marina Dorian
    ★★★★★ 4 years ago

    The good: the staff is very loving. The bad: the communication between staff and residents' families and between departments has gotten abysmal in the past year and a half. And several key staff members are severely underqualified for their positions. Things do not get done in timely fashion, and sometimes safety issues are involved. My theory is that when they opened their second facility, a lot of their best people left to go there. I have a relative there who I think should move out, if only all her friends weren't living there.

 

Other Information

AdministratorThorp, Karen (Mrs.) NHA
License Number#1-ALF
IslandOahu




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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