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Highland Estates- Burley Operations, Llc

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  2. Idaho
  3. Burley Assisted Living Facilities
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Overall Rating 3.9 / 5.0 ★★★★★

  • Heather Keller
    ★★★★★ 8 months ago

    I love this facility! They took care of my Grandpa when it was just too much for my mother to do at home. I found the staff very caring and friendly, the nurse very knowledgeable, and the facility had a great home atmosphere that I know my family loved! I would recommend this facility to everyone!

  • Carson Hansen
    ★★★★★ 8 months ago

    I love working here at highland, there is such a caring atmosphere for our residents! I am absolutely blessed to have such amazing team members!

  • Crystal Gage
    ★★★★★ 8 months ago

    I enjoy working here I love the team work and cleanliness of the facility our residents are always #1 when it comes to staff and management this is the best place I've worked in my 10 years doing CNA I can truly say I would recommend this place to anyone even my own family ty highland staff and management for making this a wonderfull place

  • Mistie Dawn
    ★★★★★ 2 years ago

    We were told my grandmother would have wifi in her room, before purchasing an iPad for her I checked not once but TWICE to make sure she had wifi in her room and both times I was assured that she has wifi in her room and that there is no password requirement. I send grandma her iPad for her birthday with games and MOST IMPORTANTLY Facebook so she can be social and keep in touch with family near and far see pics of great grand babies ect. Facebook was the main reason I got her an iPad and of course Facebook requires wifi. Turns out my grandmother does NOT have wifi. I was first told that it just wasn't working in her room and was going be fixed months later it still was not "fixed" now I am told that the residents only get access to "business wifi" O_o so apparently grandma can only be on the internet for business transactions at the nursing home is this a joke?!! The "manager" I spoke with twice was short and rude and clearly has no intent on ever getting the residents the wifi that they are promised before move in she gave me excuses for months "we have someone coming to fix it". It's a minimal request for their residents there's no reason for residents not to have access as it opens up so many opportunities for staying in touch and connected which we all know is so valuable especially in a nursing home. Mostly I'm sorely disappointed in their integrity that they make promises prior to move in that they know to be dishonest and when brought to attention they do not rectify. FIX IT!!

  • Roxy Carper
    ★★★★★ a year ago

    My mother is in the room with her twin sister and they gave my mother her medicine last night. I was furious hearing this from my mother. She was not doing well anyway and yo have this happen to her is ridiculous! I would not trust this facility at all.


Other Information

AdministratorLisa Oakes Rca-1437, Administrator
Mailing Street2050 Hiland Avenue
Mailing CityBurley
Mailing StateID
Mailing Zip83318

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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