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Royal Plaza Retirement & Care Center, Llc/rcf

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Overall Rating 1.5 / 5.0 ★★★★★

  • Carol Anderson
    ★★★★★ a month ago

    The staff at this place is ridiculous and lazy! People there DESERVE better care! If I knew where to go to report this higher I would!! These folks deserve to NOT sit and lay in their own incontinence! Somebody please review this company! And the swing nurses are the worst of it!

  • Mar Ped
    ★★★★★ a year ago

    My mother was there in 2007 for almost 3 weeks...she had a knee replacement(otherwise healthy) and the other knee which had been replaced would pop out on her so she had to have help going to the bathroom and would wait for up to an hour before anyone would come to help her. By that time she had wet her diaper and got UTI because of the neglect. She also got bed sores because the sheets were so rough on her fragile skin and we had to use medication, elbow pads and 4x4 squares on her hips where they were most prominent. The final straw was when her blood pressure was almost life threateningly low (which they neglected to tell me) still made her made her do her exercises for her knee and she collapsed. 911 called. She died on the way to the hospital...they brought her back and a day later her heart failed again of which they revived her with paddles...she lived for a total of 3 days before her heart finally gave out and she passed! There are 3 other people I know who have had loved ones in there only to loose them from neglect. It may look like a CADILLAC on the outside but the inside is a JALOPY! Unless there have been some mighty changes since then, I would not recommend this facility to anyone.

 

Other Information

AdministratorVicki Mckenna, Administrator
RegionII
TypesAD
EL
PD
Beds110
Mailing Street2870 Juniper Drive
Mailing CityLewiston
Mailing StateID
Mailing Zip83501




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