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Caring Hearts Assisted Living

  1. Assisted Living
  2. Idaho
  3. Pocatello Assisted Living Facilities
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Overall Rating 3.3 / 5.0 ★★★★★

  • Karen Whittier
    ★★★★★ 2 months ago

    My sister and I visited and researched all assisted living facilities in the Pocatello area. After weighing the pros and cons of each we chose Caring Hearts because of the wonderful staff, clean facilities and the level of care offered. Our experience with the aides and administration was unfailingly positive. If we had any concern at all it would be addressed promptly, with a follow up to make sure we were comfortable with dad's care. The aides were always cheerful, helpful and so kind to dad. They always kept him and his room clean and tidy which at times was a big task.. He responded well to the attention and care he was provided. He could be cranky at times, but the aides always knew how to help him feel loved and comforted. I highly recommend Caring Hearts as a place where residents are well cared for, treated with respect and understanding.

  • Ray H
    ★★★★★ 2 months ago

    My Mother has been a resident of Caring Hearts for over a year now. They treat her with care and compassion. The staff is friendly and attentive. I compare them to where my Uncle was staying at a nursing home in Massachusetts. With him, I always had to ask them to attend to him (changing and such) but I haven't found that to be the case with the care my mother receives. The staff has a lot of responsibilities but handles them well.

  • john wilson
    ★★★★★ 3 months ago

    Caring Hearts in Pocatello, my mother who's now 99, has lived there for 18 months, I spend about 2+ hours each day visiting her, I know, since I'm there a fair amount of time I know whats going on, every resident gets prompt assistance if they need it, the facility is cleaned, top to bottom, all the time. The food is good. The staff does a great job, they are attentive to the needs of each resident, are friendly and caring. I have absolutely NO complaints and would recommend Caring Hearts as a excellent place to send your family member when they need assistance. I give 5 stars without hesitation.

  • Susan Katsilometes
    ★★★★★ 2 months ago

    My Dad will have been at Caring Hearts 3 yrs. this December 2018. He came to them in bad shape trying to live on his own at 95 yrs. old. Angie, Amber, Ashley, and the staff at Caring Hearts loved him, cared for him, fed him, and nursed him back to health. The staff is pleasant, capable, and wants the best for me and my Dad. If there's a problem, someone contacts me immediately. He's in the best hands possible and knowing that, alleviates the guilt I feel for not having him live with us. In my mind, I know we couldn't give him the time and care he needs, but Caring Hearts is doing it! I am so fortunate to have found this place for Dad! Sincerely, Susan Katsilometes (Ed's daughter)

  • Rachel Mortensen
    ★★★★★ 2 months ago

    They should change their name to UnCaring hearts. We got to find out through the grapevine that my grandmother passed away. We and Caring Hearts knew my money grubbing aunt wouldn't bother to say anything, but we had hoped that Caring Hearts would have some semblance of decency to inform my mother of her mother's passing, since she was the origional point of contact. SHAME ON YOU! You will NEVER get any kind of positive recomendation from me or my immediate family.


Other Information

AdministratorDarren West Rca-830, Administrator
Mailing Street3480 East Center Street
Mailing CityPocatello
Mailing StateID
Mailing Zip83201

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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