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Friendship Village Of Schaumburg*

  1. Assisted Living
  2. Illinois
  3. Schaumburg Assisted Living Facilities
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Overall Rating 3.7 / 5.0 ★★★★★

  • Bridget Magee
    ★★★★★ 6 months ago

    My mom was first put in memory care and all they wanted to do is heavy medicate her for their convenience. My mom suffered from dementia and loved her baby doll. The staff took her baby and threw it up on the kitchen cabinet. After searching her room for days and asking the staff where here baby doll was they said they didnt know. I asked for help from the maintenance guy and he found it on top of the kitchen cabinet. What sick person would take something away that comforted my mom. I made so may complaints to the director which they shared with the staff which in turn made it 100 times worse for my mom. She ended up getting bruises and skin tears which they could not explain what happened. They then moved her to another unit which was horrific. My mom used a Walker and they took it away from her and forced her to sit pushing her down so she lost her ability to walk. I went there every day to feed her to make sure she got fed. Believe me I scheduled a million meetings that went on deaf ears. My mom was moved again to an even more horrific environment. She sat in her wet soiled depend, left in her room unattended, when I said to the nurse she should never be left alone the CNA said they do it all the time. Again, had several meeting expressing my concerns and nothing was done. To them, I was a complainer, they could of cared less regarding my concerns about the care my mom was receiving. You have to be there all the time to actually see what goes on each and every day. Yes, I took my mom home and she was happy, clean, loved and had her baby all the time. Found a wonderful caregiver that loved my mom and took such good care of her. Sharing my experience so that no one has to experience this for their loved one.

  • loralee Graham
    ★★★★★ 8 months ago

    My daughter and I spoke with a marketing rep who said in order to be notified of the model I was interested in, I had to make a fully refundable deposit of $15000.00. If I went into contract and reneged they keep$300. Kim told us it was totally refundable if I changed my mind. I never heard from anyone and after 6 months I changed my mind. They would not give my entire money back They kept $300 They refuse even though Kim assured us it was refundable. If they can't be trusted on that then I have serious doubts about their contract which has lots of wiggle room in their favor They not only never called me, they got interest on my money for over 6 months, they insisted on a letter of request which I wrote immediately, and they made me wait another 6 weeks to get my money which was missing $300.00. Make sure you get EVERYTHING in writing

  • Nanette Scoville
    ★★★★★ 7 months ago

    It's a wonderful place. My mother and mother-in-law live there.

  • Linda orlicz
    ★★★★★ 9 months ago

    They were very caring of my mother and supportive of us, the family during her last days.

  • Laurel Green
    ★★★★★ a year ago

    My mom lived here for 7 years until her passing this July 2018. Friendship Village is a wonderful facility. She truly enjoyed living there and it was her happy place. She met many wonderful friends and enjoyed having lunch every day with them. The staff and facility is wonderful, clean and professional. I would highly recommend this senior living village to anyone looking for a wonderful place to live for themselves or their parents.

 

Other Information

License Issued Date2013-10-10
License Expiration Date2015-10-10
Has Alzheimers UnitsYes
Regular Units81
Floating Units0
Alzheimers Units25
Has Adult Day CareNO




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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