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Hearth At Prestwick, The

  1. Assisted Living
  2. Indiana
  3. Avon Assisted Living Facilities
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Overall Rating 3.3 / 5.0 ★★★★★

  • Barb W
    ★★★★★ in the last week

    My loved one has lived here for almost two years. The first 6 months the nursing staff were attentive, the attitudes good enough, the food good. The assistant D.O.Nursing was the most helpful. She left for reasons unknown to us. Several others left as well. That almost was a year ago. They haven't been able to keep a Director of Nursing. The CNA staff has changed many times but for a handful. The CNA work ethic has tanked as half of the CNA's hired now are from foreign cultures. The nurses, overall, are above average and helpful, except most seem to leave to patient transfers to the aides. Medication records are still kept in written form and dispensed from this antiquated system. Problems are sometimes resolved when administration is made aware. Housekeeping is good. Maintenance does not follow up on requests well.

  • Glass Doctor
    ★★★★★ 2 years ago

    Wife works here, as a c.n.a. and she has worked at several other nursing homes or assisted living homes, and she is completely different here! She always loves her residents, but here she loves the staff, and shes excited to go to work every day, because they really are a team! As we all know, team work makes the dream work! I think if the staff is happy, they'll be more likely to go the extra mile to keep everyone else happy. Very very clean inside and out as well!

  • Roger Brown
    ★★★★★ a year ago

    This is not a good place to send your loved one,s.Most of the staff there are very sweet.But as for the kitchen it's very dirty and the food is used more than one day.The Manager there will not make people wash there hands,I see people coming in from smokeing and go stright to cooking the food.The Manager is the worst atr doing this.

  • Tiffany Alsept
    ★★★★★ 2 years ago

    Wonder and ellegant

  • Linda Wilson
    ★★★★★ a year ago

 

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