Overall Rating 3.4 / 5.0 ★★★★★
Roberta Luke★★★★★ 2 months ago
Stay away. My mother was admitted in October 2016 for rehab following a hospital stay. We chose the facility after an onsite visit and meeting with their sales representative. The rehab care, which is independently contracted, was very good. Unfortunately the personal & health care she received was very poor. I was there every day & many times found her oxygen tank empty or not turned on. They performed 2 tests without contacting the family, which is against policy. They attempted a 3rd test which my mother refused only to discover the test had been ordered by mistake. These are the major issues but there were many other issues that caused a great deal of stress for her. In the 3 weeks she was there I had to request numerous meetings with administrators, & it seems that many of the problems stemmed from the care givers not following policy. I don't know if it's because they don't have enough staff or due to a lack of concern for their patients, but regardless the reason, I was extremely disappointed In the care she received.
Donald McCarter★★★★★ 4 months ago
My mother was in Stratford Commons during 2016. I noticed many times that it took nearly 20 minutes for a staffer to respond to the call button at night. Sometimes I would go looking for the "help" only to find them watching T.V. or eating while the calls were being ignored. Mother developed a sore on her hip so bad that I had to take her every week to a wound doctor. The doctor (not provided by Stratford) told me that my mother had been neglected, more than likely left in her wheel chair for hours at a time to develop such a sore. It nearly killed her as the infection reached the bone. The doctor insisted that I remove her from Stratford immediately. Fortunately Overland Park has other nursing homes nearby that had immediate openings. After months upon months of treatment she managed to heal from the wound, but no thanks to Stratford Commons. I wouldn't leave a pet fish in the care of this organization.
** *★★★★★ 3 months ago
Very Happy to have had my Rehab here at Stratford. Management team are wonderful, food is excellent! Great place!
Nancy Klein★★★★★ 6 months ago
The Memory Care Unit was so kind. Unfortunately, my mother moved there when she was not herself. They saw her at her worst and yet, they treated her kindly and tried to make things easier for her. Even after she was no longer able to live there, one of the nurses came to visit her and held her hand for over an hour. One of the management team came to visit her and called to find out how she was. Even the engineer took time out to walk with Mom. We are very impressed with Stratford Memory Care and thank them for their kindness.
Chris Foster Songs★★★★★ 8 months ago
This facility is slow to pay vendors. I am currently waiting over 90 days for an invoice to be paid. I've been given the excuse that I had to be "put in their system" all the while I have performed and been paid by their sister property. When calling the facility to deal with this, I've left messages and have been ignored. Vendors beware. Let me add the owners (The Tuteras) are wonderful people. This facility is obviously poorly ran. Hopefully they can make this facility shine again
|Address||12340 QUIVIRA RD|
|Administrator First Name||JAMIE|
|Administrator Last Name||WALLACE|
|Licensee 1||COLUMBIA HEALTH FACILITIES CAMBRIDGE LLC|
|Licensee 1 Code||GA08|
|Licensee 2 Code|
|Licensee 3 Code|
|Licensee 4 Code|
|Tot Num Beds||57|
|L Class Mr||0|
|L Class Hp||0|
|L Class Bch||0|
|Mailing Street Address||12340 QUIVIRA RD|
|Mailing City||OVERLAND PARK|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.