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The Atrium At Lafreniere

  1. Assisted Living
  2. Louisiana
  3. Metairie Assisted Living Facilities
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Overall Rating 2.2 / 5.0 ★★★★★

  • Amy Maller
    ★★★★★ 2 weeks ago

    I used to work with this company, and let me tell you it is a SHITSHOW! I adored the residents, but there was improper training in every department. The staff would yell at residents if they got annoyed (mainly the front desk) the ED would hide from residents if she didn't want to deal with them ( Which btw she came from marketing, never did this kind of work before). She was worried about fighting an employee she fired. The budgets were so low you couldn't get any supplies that you actually needed. The van driver was also supposed to do the activities. The RCD wasn't even a CNA. The receptionists was on her phone shopping the whole day. And most of the "cna" workers don't answer the phone when somebody needs something! The ED started firing employees (good employees) when the couldn't make their shift because of the ice on the street! And don't even get me started with corporate! Promises are made when you go on the tour, and they are never fulfilled.. Residents in memory care shouldn't be there, but the employees recomend that to the families because it costs more! I would never put a loved one here!

  • keischelle Rhone
    ★★★★★ a month ago

    So my company schedule me to come sit with a client , 9/1/18 , as I walk in on the start of my shift there's 2 atrium workers sitting outside , this was my first time here so I didnt know which resident was my client nobody was at front desk, the atrium workers outside refuse to get up to help me... after bout 25 mins i found my client sitting in the activity room.... later on that day my client and I sat in the lobby area, 1 lady with gray hair and wore dark blue scrubs looked like she had her hair in dreads was cursing soooo loud , spewing all kinds of inappropriate words there was a lobby full of residents... as another lady walked in for her shift the lady who was spewing the curse words practical yelled at the Caucasian lady in front of everyone at this time she was still spewing curse words .. it was just not professional this is a place of business and a place where elderly residents live... VERY UNACCEPTABLE

  • Jeaneca Railey
    ★★★★★ a year ago

    I was hired on August 16, 2017 as a Patient Care Attendant at the Atrium Assisted Living Facility located at 6555 Park Manor Dr, Metarie, LA 70003 . I completed my 5 day consecutive training for that position on August 25, 2017, at which time I was promoted to Assistant Activities Director a position I applied for Wednesday August 23, 2017. On Wednesday August 30, 2017 myself and the activities director went to IHOP with 4 residents two of which had their spouses with them. While dining at IHOP I was utilizing my cellular device at the time I was not told that was against the company rules by my supervisor Carlie Stubbs. Once we returned to the facility my supervisor then addressed me being on my cellular device and informed me that weather we are in the building or out in the public we can not utilize our cellular devices. On today August 31, 2017 I punched into work, completed two activists with the residents then I was called into the Directors office and was informed that I was being Terminated due to a resident from the previous day calling into cooperate saying that I was on my cellular device while we were out eating . I would like cooperate to know that I was not properly trained and the facts are what they are. I was not told about the phone rule until after the outing and would like that better training is implemented for future employees. On today September 5, 2017 I went to collect my time sheet and gather information about my termination to pass along to cooperate. I was informed by Karen (HR) to ask Brian(Director) about the termination. Brain preceded to tell me and I quote " I knew it wasn't going to work, you did not want to do your job and you did not respect Carlie". Completely heartbreaking that a director would say such, I have only worked as the Assistant Activities Director for 4 days, how can I not respect someone who I didn't get a chance to know. At this point I have made my peace and do feel that race had a part in my termination. To be terminated for being on my phone at an activity outing during my training day for a topic that was not discussed with me until after I got back to the facility is mind blowing. If my supervisor spoke with me about utilizing my phone the day of the incident why wait until the next day to terminate me?

  • Judy Newman
    ★★★★★ 5 years ago

    The only reason I gave this place one star is because there's nothing lower. My mother stayed there for a brief period and, although she was paying for their highest level of care, she received no care other than being brought her meals and medications. Housekeeping consisted of taking out the trash once in a while. During her short stay (less than 2 months) she had her checkbook stolen and several checks forged and cashed, her Vicodin stolen, and a small amount of cash removed from her desk drawer. At the time she was there they did not have a generator for use during hurricanes. After Isaac they had to evacuate the residents to Baton Rouge until power could be restored. This is not a place for anyone who is confused and/or truly needs assistance. They will be neglected and taken advantage of. The only good thing I can say about it is that it's cheap compared to other assisted living facilities, but you definitely get what you pay for here.

  • Karen Cox
    ★★★★★ a year ago

    There was little team work and the administration as well as the nurse on staff were clueless to what the residents needs are.


Other Information

License Id13055
Night CareNo
Naeyc AccreditationNo

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