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Lorien Bel Air

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  2. Maryland
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Overall Rating 2.7 / 5.0 ★★★★★

  • Lynda Ireland
    ★★★★★ 3 months ago

    This place is a nightmare. They put my father in diapers because no one wanted to take the time to walk him to the bathroom. They continued to keep giving him pain meds, when there was no pain and we told them to stop. They wanted to keep him sleeping so once again they didnt have to take out time to care for him. I walked in at 10:40 am and he was still in the dirty clothes from the day before. His bed was soaked with urine, due to a diaper in the wrong size. The staff never came in to take of his bedding or him. I had to clean my father and change all the bedding. The staff couldn't determine if any one had cleaned him up that morning. I had pressed the nurse call button, 1.5 hours later, still no one ever answered the call. They would drop off his meals and not check to see if he could reach the table to get it. The food leaves alot to be desired! The care is poor, poor, poor. Do not bring your elderly here. I'm getting my father out as soon as it is daylight.

  • Tresa Y
    ★★★★★ 9 months ago

    Physical therapy, wonderful! Staff except for a few not helpful & nasty. I was there & left for ER due to pain that wasn't being taking care in the facility. Now they won't help set up home care. I wish I had listen to my doctor who told me not to do rehab!! A few at Lorien tried to accommodate me but it's hard as I have such a complex health situation going on. I should have left yesterday after evaluation by Ali & Matthew felt I would be alright on my own. God forbid they have to do more than necessary to get you home care!! Nurse wise they are medically understaffed, its truly sad. I would never want to have to place a family member here. Except for the few who were helpful, the rest of you need to go back to nursing school.

  • Melissa Polonsky
    ★★★★★ a year ago

    Loved this place! My grandmother was here for several weeks and they were wonderful. Always welcoming no matter the time day or night for visits. Always had some event planned and the nurses were very attentive and personable! She enjoyed her stay .

  • Tammy Hewitt
    ★★★★★ a year ago

    Steer clear of this place. My mother was there in a high level of assisted living. Fell on many occasions and was left to lie on the floor. Came in one day after she was at the point where she could not get out of bed or eat by herself to find crumbs all underneath of her. I mean a lot of them. Something happened in that room that night that was not ok. Even the nurses on duty during the day agreed. Administrators did nothing. Would hit her buzzer for help and it would be hours before they came if they came at all. Hence the reason she fell because she couldn't wait anymore. Always under staffed. Putting my mom here was the worst mistake ever and I have no doubt hastened her death. Steer clear.

  • Eye5 Designs, LLC
    ★★★★★ a year ago

    From a patient's perspective this place may be great but from staffing they are horrible. High turn over because administrators are evil. No black nurses or administrators, they are only secretaries, medication techs and nursing aides.


Other Information

Facility NameLorien Bel Air
Facility Address1909 Emmorton Road
Facility CityBel Air
Facility StateMD
Facility Zip21015
Facility ContactStefanie Schmidt
License Capacity64
Certification Type
Program NameAssisted Living Programs

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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