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Gull Creek Senior Living Community

  1. Assisted Living
  2. Maryland
  3. Berlin Assisted Living Facilities
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Overall Rating 3.6 / 5.0 ★★★★★

  • Chrystina Taylor-Bird
    ★★★★★ 3 months ago

    Sad true story. My loved one is a current resident at the Gull Creek Valeo memory care unit. She arrived at Gull Creek in mid-April, 2018 after being medically assessed for admittance by Gull Creek medical staff, while hospitalized in Delaware. I had been the duly enacted, legally binding, medical and financial power of attorney, as well as the primary caregiver for the previous approximate two years, providing loving care at home, with the aid of home health nurses and the local adult day program. By mid-May, 2018, about one month after arriving at Gull Creek, another (long lost) family member, along with their attorney and notary, victimized my loved one by executing new power of attorney documents that Gull Creek then deemed to be acceptable, and legally-binding. Gull Creek Senior Living/Valeo Memory Care allowed this outrageous situation to take place on their watch, at their facility, while my loved one is a resident in their "secure memory care" unit. They themselves assessed my loved ones' mental decline and determined her need to be in their Valeo memory care unit. Gull Creek counseled me, at admission, to give my loved one about 90 days for "settle-in and medication adjustments", with no visits from family. I was honoring that; but Gull Creek itself did not. Gull Creek, without prior authorization, allowed an individual, a person unknown to them, ultimately an adverse family member, to take my loved one out of the secure memory care unit and move about w/out staff present. This occurred the first week of arrival, while I was still the designated Agent/POA for my loved one. This serious breach of safety and security is really quite shocking. Gull Creek now say's their policy is "no one leaves the memory care unit without their Agent/POA to accompany them". It's too little; too late for me and my loved one. My loved one has recent, documented medical history showing severe memory loss, inability to live independently, diminished cognitive capacity and "major neurocognitive disorder of the Alzheimer's type with behavioral disturbance". All these documented medical conditions are apparently worthless to stop the legal victimization that occurred. And, .....the attorney even named her own self as the "Alternate" power of attorney for my family member, even though my loved one has her own family who is still able and willing to care for her. Maryland is like the wild west for safe and secure elder care. Beware. Stay away from Atria Salisbury too. They failed my loved one last year, while she was a resident at Atria Assisted Living, with over-medication and at least two falls, while at their facility. The Director there was fired, and Atria Salisbury was cited for resident violations after my formal complaint was filed and the facility was investigated by the State of Maryland. At that time I brought my loved one back home to continue her care with home health nurses, but sadly her condition continued to decline, hence another hospitalization and the current residency at Gull Creek Valeo memory care. Good luck trying to get some actual elder care help in Maryland. Start at the Ombudsman's office; but don't hold out too much hope, mostly they deal with bad food complaints, etc. Be ready to empty out your bank account to fill the coffers of a law firm, and get geared up for a years long legal battle if you want to fight the insanity.....even when one already had a duly enacted, legally-binding power of attorney in place. So unbelievable; yet all true. Good advice: Be sure to obtain a "medical certificate" from at least two doctors/specialists who will attest to any debilitating mental/medical condition, otherwise and maybe even still, an adverse, many years distant family member, with their lawyer and notary, can swoop into a secure memory care facility and completely undo what was stated by the individual to be her desires, and was legally prepared, when the individual was of sound mind and body. Incredibly surreal situation. I am still in disbelief. C.

  • Paul Fallon
    ★★★★★ 10 months ago

    My mom and dad have been living at Gull Creek for about 2 years. Mom's CMA and CMT Jackie and Wanda are very acceptional caregivers . Mom feels very secure when they are here and taking care of her. Dad is in Treasure Cove which is the dementia unit. He is very happy and he seems to be in good hands with the staff that is taking care of him.

  • melissa Robinson
    ★★★★★ 3 months ago

    Retirement community

  • Fourth Down
    ★★★★★ 2 months ago

  • Aaron Taylor
    ★★★★★ 3 months ago


Other Information

Facility NameGull Creek Senior Living Community
Facility AddressOne Meadow Street
Facility CityBerlin
Facility StateMD
Facility Zip21811
Facility ContactMargaret White
License Capacity38
Certification Type
Program NameAssisted Living Programs

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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