Heartlands Senior Living Village At Ellicott City
Contact Information3004 North Ridge Road
Ellicott City, MD 21043
Phone: (410) 461-9494
County: Howard County
Overall Rating 5.0 / 5.0 ★★★★★
George Johnson★★★★★ a month ago
My brother's and I visited numerous assisted living communities in the area to find a facility that we felt would satisfy our desire to find the perfect residence for our 89 year old mother. We are convinced that our unanimous decision four years ago to move her to the Heartlands was the best we could have made. The care she has received, from outstanding nursing care, excellent and nutritious meals, unmatched cleanliness throughout the facility and the extensive variety of entertainment, educational and physical fitness opportunities allow her to lead a comfortable and fulfilling life. The personal care she gets to assure her safety and health requirements are outstanding. Our 93 year old mother is definitely in a safe and happy place.
Joyce Hoelzer★★★★★ 4 months ago
The facility is clean and beautiful, lovely grounds, very good location with easy access to major highways and the area medical system. The restaurant-style dining offers very good food, excellent service, and everyone tries very hard to please the resident. Special activities are offered every day including games and social gatherings. There are numerous doctors for a variety of specialties on staff, all friendly and offering good, personalized care. Questions one has about one's parent are addressed quickly and one is kept up-to-date on all issues;
Sharon Swett★★★★★ 2 months ago
Absolutely the BEST!!! Trying to find assisted living for 60 yo relative was heart wrenching and exhausting. Went to several facilities that were either depressing or NOT good fit. As soon as I walked into HEARTLANDS, I was amazed at the vibrancy and upbeat atmosphere. Every staff member I've met has been compassionate, friendly and genuinely concerned about the well-being of all the residents. They have all gone above and beyond to make my relative feel welcome, comfortable and part of the community. My relative doesn't fit the norm and they've been more than willing to adjust their functions to be accommodating. It is so touching and heartwarming to see that all the staff treat the residents with respect, kindness and as individuals. One would expect an assisted living facility to be subdued or depressing, this is so NOT the case with Heartlands!! Our whole family loves visiting! The grounds are beautiful and the facility feels like a resort. Every staff member I've seen has been exceptional. They have all been so generous with their time and are more than willing to be of assistance. A special shout out to Andrea - front desk, Steven Gale - sales director, Lee Davis - marketing consultant, Bonnie Hobbs - assisted living director, Amy Magbulos - resident services director, Sharon Kruskamp - executive director. Thank you all so much for the time and compassion you have devoted to my relative and also to his family. We are looking forward to many happy years with Heartlands!
Mary Beth Luber★★★★★ 5 months ago
As a community home care provider, I have enjoyed working with the residents and the staff at Heartlands for the last few years. The Heartlands community and their team consistently strive to provide a premier resident experience! There are a lot of resident activities which engage and foster socialization amongst the residents. We look forward to continue to work with Heartlands!
Regina Lovelace★★★★★ 5 months ago
My brother entered Heartlands Ellicott City about five weeks ago. He was unable to manage his health at home, nor could he manage all the household responsibilities. He was overwhelmed and in poor health. I, had been managing every aspect of his care, which was more than a small challenge. He was dreadfully lonely and did not go out very often. When we moved him to Heartlands I was hopeful, but never dreamed he would do this well. After PT 2 - 3 times a week, correct meds on time, physical assessments frequently by the NP and healthy meals on a regular schedule my brother is transforming He has people to talk to, eat with, even joke around with . He is happy, engaged in life again, meeting people, becoming involved and coming back to life. He asked me to write a letter to thank all the people at Heartlands for" giving him his life back". I can finally relax knowing he is receiving excellent healthcare when needed. He has the same nurse 5 days a week. The continuity is so important,. She knows him well and detects any change and communicates regularly with me.. The secretary in the wellness center ( Angie) has gone over and above to help us. I was exhausted and overwhelmed when we first came and no matter what the problem she always helped me find a solution, and did so with compassion and respect. Nothing was ever too much trouble. The nursing staff I have identified have taken over Ed's care and communicated with me every step of the way. I cannot tell you what a joy and relief to know my brother is in competent hands. Yesterday I had lunch with him and a lovely visit. I was just his sister, no longer a stressed out caregiver My brother and I want to express our attitude to every employee at Heartlands. Their upbeat, respectful attitudes make living there a pleasure. It is no longer "a home" it is my brother's home, where he is happy and physically stable. Worries about the day to day responsibilities are gone and he can just enjoy life now. We thank you for the bottom of our heart. Being a nurse over 30 years my standards are set high, as are my expectations. Heartlands you set the bar high and more than met expectations and high standards. Job well done! Jeana Lovelace
|Facility Name||Heartlands Senior Living Village at Ellicott City|
|Facility Address||3004 North Ridge Road|
|Facility City||Ellicott City|
|Facility Contact||Sharon W Kruskamp|
|Program Name||Assisted Living Programs|