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Heartfields At Frederick

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Reviews
Overall Rating 4.0 / 5.0 ★★★★★

  • J McG
    ★★★★★ 2 months ago

    It is with appreciation and gratitude that I offer this commendation of the management and staff at Heartfields Assisted Living in Frederick, Maryland. My mother-in-law has been a resident at Heartfields for eight years, and my father was a resident for three years prior to that. Throughout these years, the management at Heartfields--particularly Anita Evans, has demonstrated the utmost professionalism, providing careful attention to the needs of our loved ones and offering immediate and successful response to any requests for assistance and advice. Without fail, we confidently counted on the management to ensure the maintenance of high-quality care and attention to the individual needs of the residents. Likewise, the nursing staff, guided throughout the years by Sue McLane, has been consistently superb--extremely knowledgeable, professional, dedicated, and sensitive to the needs of the residents and family. The nursing staff always worked with us to assure the high quality of medical care that they provided, consulting with us, advising us, answering our questions, and interacting with all the external health care professionals who attended to our parents. The caretakers, under the able guidance of Melissa Rohrbach, always performed their challenging duties responsibly and with clear caring and affection for the residents--also working constantly with us to assess and respond to the individual needs of the residents. And upon entering the facility or contacting via phone, the admin staff made one feel welcome and demonstrated eagerness to help. All the staff shared a common spirit of integrity, dedication, compassion, and cooperation--toward the residents and toward their families. Our parents have passed, but we are greatly comforted by the knowledge that we found a marvelous place where they could receive superb care in a supportive environment. After all these years, we consider the Heartfields staff as family, because that is the way they treated us and our parents. Jim McGee

  • John George
    ★★★★★ 11 months ago

    I visit my 100 1/2 year old Father several times each week. His quarters "exceed expectations" (his own words). As we watch a 2 hour-long DVD (drawn from the 1930s-1950s with subtitles), a nurse assistant shows up about twice to check on Father's well-being. As I depart, Father presses a button and someone appears, generally before I reach the door to his quarters. Heartfields at Frederick offers age-peer companionship at meals which is something I could not do at home. There is transportation to and from his various medical appointments: Father thoroughly enjoys the ride. Both of my out-of-state my sisters have visited Father, and we plan to eat with him at Heartfields during the Holidays. Reception is also, always welcoming to me. "Two thumbs Up!" --John George (Frederick, MD)

  • Joanne Baum
    ★★★★★ 9 months ago

    Very caring staff. Small facility where staff and residents really get to know one another. More like a family than a facility.

  • James Wight
    ★★★★★ a month ago

 

Other Information

CountyFREDERICK COUNTY
Facility NameHeartfields at Frederick
Facility Address1820 Latham Drive
Facility CityFrederick
Facility StateMD
Facility Zip21701
Facility ContactAnita Evans
License Capacity52
Certification Type
Program NameAssisted Living Programs




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