Broadmore Senior Living
Contact Information1175 Professional Court
Hagerstown, MD 21740
Phone: (301) 766-0066
County: Washington County
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Does Broadmore Senior Living, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 3.5 / 5.0 ★★★★★
Allison Ruth★★★★★ 4 months ago
The staff at Broadmore are compassionate individuals that made a unique transition calm and easy for everyone involved. The admission staff was responsive, generous, and worked extra hard to make their newest resident feel welcomed. The nursing staff was competent and ready to provide individualized care to every person in their facility. The activities and dietary staff were bright and pleasant, quick to introduce themselves to their new resident. The executive director even took the time to sit and get to know the new resident. The move-in process was not heavily monitored, allowing families to adjust at their own pace. There are limited restrictions and rules about the private apartments, so each person can really personalize their own space. The activities schedule is packed with fun ideas that cater to the interests of the residents. The meals are uniquely prepared with wonderful choices for the picky-eaters. The "Living Room" is spacious and welcoming to all residents, equipped with a large TV, beautiful piano, and house bird! Overall, Broadmore offers a lot for their reasonable price. They are a wonderful service to Washington County. I would not hesitate to refer another resident to them in the future.
Shirley Miller★★★★★ 3 months ago
Mom is in the Memory Care Unit here. The staff from top to bottom knows her, interacts with her and treats her with complete respect while at the same time ensuring that she takes care of herself and is taken care of without making her feel incompetent. An amazing feat that was impossible before she moved here. I highly recommend these amazing people! The facility itself is also lovely. Lots of recreation, interaction and outdoor spaces to both see and visit. Mom especially loves their food! Very much a small town homey feel.
Rhonda Stolins★★★★★ 6 months ago
My Mom, who suffers from dimentia, moved into the memory care unit at Broadmore two months ago. She is amazingly well cared for. I pop in unexpectedly and she is always bathed, dressed and interacting with caregivers and other residents. When she was at home, she wanted to sleep the days away. The first day I went here to check it out(without an appointment) Andrea, who is in charge of marketing, approached me with an awesome greeting and took me on a tour of the entire place explaining everything and was very welcoming, along with the rest of the staff. The other places I went just smiled, handed me a packet and sent me on my way. My mother was initially very resistant about going into ANY facility. Now, when I take her out to eat or for another activity, she is anxious to get back and when we pull in the parking lot she says "we're home I like it here". Jeff, the executive director, is kind and caring and very hands on with everything. Bonnie, a knowledgeable RN, is the wellness director and is also kind and caring and always available for consultations. All the caregivers are sweet and work themselves extremely hard to provide care and respect to the residents. I highly recommend this facility and feel as though they try to provide a family atmosphere and keep the residents active and involved. I honestly think my mother's state of mind and condition have improved in the short time she's been there.
Meghan Dingle★★★★★ 7 months ago
Popped in for an unexpected visit of a family friend and was pleasantly surprised by every detail. She raved about the kind staff, the delicious food, the comfortable setting, and insisted on giving me a grand tour. Very impressed.
Dee Rey★★★★★ 9 months ago
MANY medication errors and happen often, beware! No cleaning ever done just empty trash. Ren't increase practically every month to pay "Great staff" tho staff never stay more then a few months. Wish could move our loved one but limited availability
|Facility Name||Broadmore Senior Living|
|Facility Address||1175 Professional Court|
|Facility Contact||Joi Hilton|
|Certification Type||Medicaid Waiver|
|Program Name||Assisted Living Programs|
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