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Broadmore Senior Living

  1. Assisted Living
  2. Maryland
  3. Hagerstown Assisted Living Facilities
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Overall Rating 3.5 / 5.0 ★★★★★

  • Allison Ruth
    ★★★★★ 4 months ago

    The staff at Broadmore are compassionate individuals that made a unique transition calm and easy for everyone involved. The admission staff was responsive, generous, and worked extra hard to make their newest resident feel welcomed. The nursing staff was competent and ready to provide individualized care to every person in their facility. The activities and dietary staff were bright and pleasant, quick to introduce themselves to their new resident. The executive director even took the time to sit and get to know the new resident. The move-in process was not heavily monitored, allowing families to adjust at their own pace. There are limited restrictions and rules about the private apartments, so each person can really personalize their own space. The activities schedule is packed with fun ideas that cater to the interests of the residents. The meals are uniquely prepared with wonderful choices for the picky-eaters. The "Living Room" is spacious and welcoming to all residents, equipped with a large TV, beautiful piano, and house bird! Overall, Broadmore offers a lot for their reasonable price. They are a wonderful service to Washington County. I would not hesitate to refer another resident to them in the future.

  • Shirley Miller
    ★★★★★ 3 months ago

    Mom is in the Memory Care Unit here. The staff from top to bottom knows her, interacts with her and treats her with complete respect while at the same time ensuring that she takes care of herself and is taken care of without making her feel incompetent. An amazing feat that was impossible before she moved here. I highly recommend these amazing people! The facility itself is also lovely. Lots of recreation, interaction and outdoor spaces to both see and visit. Mom especially loves their food! Very much a small town homey feel.

  • Rhonda Stolins
    ★★★★★ 6 months ago

    My Mom, who suffers from dimentia, moved into the memory care unit at Broadmore two months ago. She is amazingly well cared for. I pop in unexpectedly and she is always bathed, dressed and interacting with caregivers and other residents. When she was at home, she wanted to sleep the days away. The first day I went here to check it out(without an appointment) Andrea, who is in charge of marketing, approached me with an awesome greeting and took me on a tour of the entire place explaining everything and was very welcoming, along with the rest of the staff. The other places I went just smiled, handed me a packet and sent me on my way. My mother was initially very resistant about going into ANY facility. Now, when I take her out to eat or for another activity, she is anxious to get back and when we pull in the parking lot she says "we're home I like it here". Jeff, the executive director, is kind and caring and very hands on with everything. Bonnie, a knowledgeable RN, is the wellness director and is also kind and caring and always available for consultations. All the caregivers are sweet and work themselves extremely hard to provide care and respect to the residents. I highly recommend this facility and feel as though they try to provide a family atmosphere and keep the residents active and involved. I honestly think my mother's state of mind and condition have improved in the short time she's been there.

  • Meghan Dingle
    ★★★★★ 7 months ago

    Popped in for an unexpected visit of a family friend and was pleasantly surprised by every detail. She raved about the kind staff, the delicious food, the comfortable setting, and insisted on giving me a grand tour. Very impressed.

  • Dee Rey
    ★★★★★ 9 months ago

    MANY medication errors and happen often, beware! No cleaning ever done just empty trash. Ren't increase practically every month to pay "Great staff" tho staff never stay more then a few months. Wish could move our loved one but limited availability

 

Other Information

CountyWASHINGTON COUNTY
Facility NameBroadmore Senior Living
Facility Address1175 Professional Court
Facility CityHagerstown
Facility StateMD
Facility Zip21740
Facility ContactJoi Hilton
License Capacity65
Certification TypeMedicaid Waiver
Program NameAssisted Living Programs




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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