Emeritus At Pikesville
Overall Rating 3.7 / 5.0 ★★★★★
Carol Hansen★★★★★ 2 years ago
My family has had a very good experience with Emeritus. The staff is very nice and warm and caring. My mom was well taken care of and looked after. After she passed away the people there were very caring and sympathetic and said they would miss her. When you sign a contract with Emeritus you have signed something that says when the resident leaves you will vacated the apartment within 10 days. Other people have commented that no one helped them etc. Okay that is not their job - its your job to get a mover or ask to use their dolly and they will get it for you. I would not hesitate to recommend Emeritus of Pikesville to another family. The only negative comment I do have is that I think especially in the evening they need more aides on duty - for those that need help getting in and out of bed to use the rest room.
Marji Mertz★★★★★ 3 years ago
Dining room director an absolute angel - a man truly sensitive to resident's needs. Other staff stretched way too thin...do not place a loved one here if you need more than the minimum assistance..at first was advised response to the resident's push of the assistance needed "button" would be within 15 minutes...did not happen. executive director unresponsive to requests...asked for a wheelchair accessible sink two months ago...didn't happen...paint peeling in the bathroom, nothing happened. most recently phone service out in her unit due to a building issue for 5 days...then her wheelchair went mysteriously missing from her unit... granted - you can make some of the people happy some of the time...but before you take my word, go in and observe, especially observe the number of people who have private aides...meal time service, common room cleanliness, outside sitting area cleanliness etc. make your own decision but I will not use their services again.
Benjamin Fine★★★★★ 4 years ago
|Facility Name||Emeritus At Pikesville|
|Facility Address||1840 Reisterstown Road|
|Facility Contact||Tina Bracy|
|Program Name||Assisted Living Programs|
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