Crescent Cities Center
Overall Rating 2.1 / 5.0 ★★★★★
Nikita Lawrence★★★★★ in the last week
My father fell at this nursing home and the staff including the physician tried to discharge him after his fall to cover up their neglect. He sustained a hip fracture and they lied and said he didn't and that all of his xrays were negative. I asked them to send him to the hospital and they told me no. I had to go to the nursing home myself and call 911 to take him to Wash Hosp Center. When my dad got their the doctors were appalled that my father had been left in the condition he was in for several days at the nursing home. They rushed him into emergency surgery. When I tried to confront the staff, the CEO refused to return my call...
Idris Tijani★★★★★ a month ago
This Nursing center has the worst Customer Service in the World. I called 6 times and the Receptionist kept hanging up the phone on me. This is unacceptable. I called the main number and ask to speak to the admission Coordinator and the receptionist hanged up on me. I called again to let her know have called 5 times and she did the same thing to me again by hanging up on me.
Rebecca Angel★★★★★ 7 months ago
Filthy. People are nice but there are no hygiene or sanitary standards. Sick people allowed to share rooms. Four people, coed, share a bathroom. Trash bins overflowing, dirty rags and utensils in the sink, everything is dirty. Nobody wears a mask.
Laverne Gilchrist★★★★★ 6 months ago
I called to ask are the comments true about your facility and that 1.8 and the person in admissions screamed, what do you want, I'm with a client, I said, so it's true, that the staff is rude, the place is dirty and unsanitary!
emma lou★★★★★ a year ago
Don't go here or send anyone you know here unless you hate them. Abusive, rude, inconsiderate staff. Food that makes hospital fare look like a 5 star restaurant. Great idea to give someone trying to rehabilitate their body burnt pizza and then yell at them if they can't stomach it. They lost half of my mother's belongings as well. The actual physical therapy was decent, but staying there and dealing with the rest of the staff, a total nightmare for her.
|County||PRINCE GEORGE'S COUNTY|
|Facility Name||Crescent Cities Center|
|Facility Address||4409 East West Highway|
|Facility Contact||Kimberly Special-Bascue, RN|
|Program Name||Assisted Living Programs|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.