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Regent Street Of West Bloomfield

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  2. Michigan
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Overall Rating 3.3 / 5.0 ★★★★★

  • J F
    ★★★★★ 3 weeks ago

    My mom had been at Regent Street for almost 7 years when we moved her out this past January (2018). The care that was provided had been diminishing since Meridian took over the management of the facility (most noticeably over the past 1 year). Meridian is no longer managing the facility but many of the same people are still there who were the source of the problem. They did not check on the residents or change them as often as they claimed to do. I had a camera in my mom's room and witnessed the neglect firsthand. The management was dismissive and unresponsive and many of the newer staff was belligerent. Staff as well as residents had been leaving rapidly over the past year and many of the staff members that were coming in were from an agency on a temporary basis I believe. My mom had been left to sit in her recliner soaking wet because staff did not check on her or change her for up to 7 hours. They had forgotten to put her to bed and didn't get her up for breakfast. I had to call the facility and let them know about the neglect and on one occasion I even had to go to the facility at 1:30 am because nobody was answering the phone. That night there was 1 person staffing the whole building (3 floors). The earlier reviews are accurate and this place use to be fantastic but I would not recommend this facility to anyone unless the new management company "cleans house" and gets rid of those that are the issue.

  • Leslie Rofel
    ★★★★★ a month ago

    If you want to keep your loved one safe and well cared for stay far away from regent street. I was a private duty aid there and saw nothing but abuse and neglect. I reported it to director Andrea wedge and was subsequently banned from the premises. I was there 7 days a week with 2 separate families and was suddenly accused of soliciting business which wasn't only not true but literally impossible as I was there everyday. I originally rated this filthy place honestly at a 1 Star before and Andrea Wedge being the selfish uncaring unprofessional she is threatened me into changing my rating which unfortunately I did out of fear and pressure. Now I've found they put my forced review on the regent street website without any permission. Please know that was I was coerced to lie by Andrea wedge. They don't like private aids there because they report the truth to the families. Please I beg of you don't send anyone you care about there. They don't change briefs regularly they don't come when you push the button for help the food is low grade cheap and mostly pork products. Regent street claims to cater to the Jewish community that's not really the case. The activities are not even activities throwing a dice and writing down the number is lands on number you have or listening to a fact sheet about things that happened on that day in a different year. It's pathetic and very sad to see how unhappy most of the residents are. They are grossly understaffed and the staff they do have are like a revolving door hardly anyone lasts. Please keep your loved ones safe go elsewhere.

  • Levander Haio
    ★★★★★ 5 months ago

    Regent street is a wonderful facility. I come in there once in a while to see my grandparent. The residents are always in an activity with the nice activity staff. The nurses are caring, as well as the new young lady at the desk (I think selina was her name) has a friendly smile on her face which I enjoy walking into.

  • *a* Monroe
    ★★★★★ 10 months ago

    This community has been dedicated to making sure seniors receive the best care. As a family member I noticed disgruntled previous employees and private duty aids are rating it low- don't be deceived. Go and talk with the team there!

  • candy Kendrick
    ★★★★★ a month ago

    Great place I love it


Other Information

License StatusActive
Licensee NameCrp West Bloomfield, Llc
Licensee Street1001 Pennsylvania Ave Nw
Licensee CityWashington
Licensee StateDC
Licensee Zip20004
License NumberAH630288870
License TypeRegular
License Effective2010-03-03
License Expiration2011-03-02
Facility TypeHome For The Aged
ServesAged - Alzheimer's
Special Certification
Certification For Community Living

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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