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Sanctuary At Fraser Villa

  1. Assisted Living
  2. Michigan
  3. Fraser Assisted Living Facilities
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Overall Rating 3.2 / 5.0 ★★★★★

  • Andrea Pulford
    ★★★★★ 4 months ago

    Unless you can be up there everyday with your loved one this isn't the place for you. Most of the aides are lazy spend a lot of time sitting their phones. We had someone up here everyday my grandma was there and would show up at different times so not to create a pattern. I was told one night when I got there that my grandma was sound asleep when I got into her room she was sitting in the bathroom, when I asked the aide about it because my grandma hadn't been able to walk in weeks she rolled her eyes and walked away. They prefer to let your loved one soil a diaper as opposed to actually toileting them. And good luck getting them to change a soiled brief. I had to go up there every night to do her oral care because they didn't. They tell you there's activities for them yet never saw them do anything but wheel the residents back to there rooms to stare at the walls. The communication is awful and they just pass the buck to someone else when confronted with an issue. The nurses are more incompetent than the aides are. Before my grandma got there she had been on antibiotics for pneumonia and about a week later she spiked a random fever when I asked the nurse she told me the antibiotics created the fever, Really?!?! Once we were able to get her transferred out they lied on her medical records so other facilities would deny her transfer. It was a complete nightmare.

  • Kelly Rafferty
    ★★★★★ 11 months ago

    My mother was there for 4 weeks after a hospitalization for rehab therapy. There was no communication, the social worker was the worst and did only the minimum to keep her job. The therapists told us my mom would never walk again, and would need someone to care for her 24 hours a day if she went home. She has been home now a month and with the assistance of Henry Ford Therapists she is walking again and continuing to improve daily. While Fraser appears like a nice facility, you have to keep on them with your loved one or they will fall through the cracks.

  • Patricia Imbrunone
    ★★★★★ 10 months ago

    I highly recommend this place. The staff Is VERY caring and the care my husband receives is very good. Its very clean, the food is very good and the activities they give the patients is well planned. Thank you to all the staff and people who work there

  • C Fox
    ★★★★★ 8 months ago

    I placed my grandmother here based on a recommendation from a relative which I'm regretting at this point. I've been threatened they would not provide medical care unless I sign to check her in when my grandmother is competent to sign for herself. Then, I was threatened they will put her out in the cold in the dead of winter if I don't sign to be financially responsible even after I advised them I'm working with an elder care law attorney because I'm not on any fianancial or legal paperwork. After a week they have not provided rehab nor have I heard from the Social Worker to get any type of assistance or an update of my grandmothers condition and treatment plan. They have not provided any assistance or have been supportive and it has been one threat after the next. Not helpful at all.

  • Janet Twardecki
    ★★★★★ a year ago

    My 91 year old mom who is blind due to macular degeneration was in here. She fell at her assisted living place and went to Fraser Villa for Physical and Occupational therapy. She is in a wheel chair and has more problems then when she first arrived. She got cuts on both shins of her legs because I believe the aids forget all the time that she is blind. When she gets a shower, they didn't change the bandages. I know this because they put the dates on top of the bandages. When we were there, they forgot to get her for dinner in the dining area, so I brought her down. When you ask about these things, they just say they are sorry. One time they completely for got to get my mom for dinner and when they remembered, she was sitting by herself in the dining room after everyone left just eating cottage cheese and some fruit, because that is what they had left. My sister found her there sitting alone. The nurses are always on there computers. It is hard to get an answer from any of them. Some of the aids are nice, but others seem like your bothering them. Many other sloppy mistakes too. So if you do decided on this place, you better plan on being there all the time to stay on top of them. They won't like that either . I will say the physical and occupational therapy was good, but the living area needs to communicate with each other and family.


Other Information

Facility TypeFamily Home (Capacity Of 1-6)
License NumberAH500236787
License Effective Date2015-01-28
License Expiration Date2016-01-27
License StatusRegular
Serves Physically HandicappedNo
Serves Developmentally DisabledNo
Serves Mentally IllNo
Serves AgedYes
Serves Traumatically Brain InjuredNo
Serves AlzheimersYes
Has Special Certification For Developmentally DisabledNo
Has Special Certification For Mentally IllNo
Has Certification For Developmentally DisabledNo
Has Certification For Mentally IllNo
Licensee NameTrinity Senior Living Communities
Has Rules Violations Within The Last YearNo
Licensee StreetSuite 200
Licensee Street217410 College Parkway
Licensee CityLivonia
Licensee StateMI
Licensee Zip48152
Licensee StatusActive

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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