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Pilgrim Manor

  1. Assisted Living
  2. Michigan
  3. Grand Rapids Assisted Living Facilities
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Overall Rating 2.4 / 5.0 ★★★★★

  • Destinee Guiton
    ★★★★★ 2 months ago

    This place is horrible I worked there for one months and had to quit management is terrible they do not no anything about the residents at all!!! They are so short staffed it's ridiculous 7 full time workers and none of these residents is getting the care they need agency comes in that don't know any of the residents and they treat them bad no supplies ever and there being charged for items there not even using!! This place is horrible Karen doesn't want to talk to any employees to try to make the situation better she has no people skills at all I will not recommend anybody to place a loved one here!!!

  • Tiffany Christian
    ★★★★★ 4 months ago

    I worked here part time from January to May and I cannot begin to even explain how terrible of a place this was. Very little communication between Co workers, everyone is in a hurry to finish their job & go home. When things are reported nothing is ever done because they're afraid to lose another person because they're already so short staffed. Do NOT waste your time sending your loved ones here

  • Ashley Robinson
    ★★★★★ 4 weeks ago

    I worked there 2 months horrible place to work, always understaffed , poor communication and management is the worst

  • Pam MCKinley
    ★★★★★ 5 months ago

    Please do not take your loved ones to this facility. We have had the worst experience from admission to discharge. The aids do not seem to understand what dementia is and the rest of staff is no better. Very little monitoring, lack of cleanliness, poor hygiene care for patients, lack of communication between staff members. Please if you really care - don't even consider this facility.

  • Ginger LaForge
    ★★★★★ 4 months ago

    My dad is in this place now because hospital sent him there to recover All the bad reviews above believe them. We should've taken him out of here the first day. It was 85*+ and no air in the room nor a fan. No supplies staff doesn't know their head from a hole in the ground. Please do not take your loved ones to this facility.


Other Information

Facility TypeFamily Home (Capacity Of 1-6)
License NumberAH410236864
License Effective Date2014-07-30
License Expiration Date2015-07-29
License StatusRegular
Serves Physically HandicappedNo
Serves Developmentally DisabledNo
Serves Mentally IllNo
Serves AgedYes
Serves Traumatically Brain InjuredNo
Serves AlzheimersNo
Has Special Certification For Developmentally DisabledNo
Has Special Certification For Mentally IllNo
Has Certification For Developmentally DisabledNo
Has Certification For Mentally IllNo
Licensee NamePilgrim Manor Inc.
Has Rules Violations Within The Last YearYes
Licensee Street2000 Leonard NE
Licensee Street2
Licensee CityGrand Rapids
Licensee StateMI
Licensee Zip49505
Licensee StatusActive

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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