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Pilgrim Manor

  1. Assisted Living
  2. Michigan
  3. Grand Rapids Assisted Living Facilities
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Overall Rating 2.8 / 5.0 ★★★★★

  • Tiffany Christian
    ★★★★★ a month ago

    I worked here part time from January to May and I cannot begin to even explain how terrible of a place this was. Very little communication between Co workers, everyone is in a hurry to finish their job & go home. When things are reported nothing is ever done because they're afraid to lose another person because they're already so short staffed. Do NOT waste your time sending your loved ones here

  • Pam MCKinley
    ★★★★★ 2 months ago

    Please do not take your loved ones to this facility. We have had the worst experience from admission to discharge. The aids do not seem to understand what dementia is and the rest of staff is no better. Very little monitoring, lack of cleanliness, poor hygiene care for patients, lack of communication between staff members. Please if you really care - don't even consider this facility.

  • Ginger LaForge
    ★★★★★ a month ago

    My dad is in this place now because hospital sent him there to recover All the bad reviews above believe them. We should've taken him out of here the first day. It was 85*+ and no air in the room nor a fan. No supplies staff doesn't know their head from a hole in the ground. Please do not take your loved ones to this facility.

  • Theresa Voshel
    ★★★★★ 4 years ago

    My grandmother is a resident at Pilgrim Manor and I have had nothing but positive experiences there! My children enjoy visiting my grandma, and the staff has always been very friendly and helpful. The family Christmas celebration they put on is just amazing! I would recommend Pilgrim Manor to anyone!

  • BobandNancy Fodor
    ★★★★★ 3 years ago

    Room 27, with the sunny window seat and rose-themed wallpaper, was my mother's home at Pilgrim Manor for over eight years until she passed away in January 2015 at 102. Every single day in this long-term care setting my mother received attentive care from all the staff -- maintenance, housekeeping, dining services, along with the entire skilled medical staff. Also, the people who provided the daily health care, the nursing assistants and nursing staff, were always supportive and alert to my mother's health and social needs. My mother benefitted from many other excellent services as well: religious services; Popcorn Wednesdays; music programs; exercise classes; visiting therapy animals; social-worker help; along with field trips to Meijer Gardens; Russ' restaurant; and Robinette's orchard. In the most recent years, my mother took advantage of Pilgrim Manor's in-house vision, dental, and podiatry services. This allowed her to get the care she needed without the struggle of travelling to these medical appointments. At the end of her life, expert hospice care was a great source of comfort and support to my mother and her family. In closing, one of the most important gifts Pilgrim Manor provided was to help my mother continue to live with a sense of pride by being able to entertain her family and visitors. She made great use of the outdoor courtyard, patio, cafe, and library. She would often comment that she had served dinner by having us sit down for a meal with her in the cafe. This gave her a sense of providing for her guests' comfort and hospitality. This was a big deal for my mother! Pilgrim Manor truly was my mother's "home-away-from-home." She was so fortunate. Thank you, Pilgrim Manor, for walking with us on our mother's life journey. For the family, Bob Fodor


Other Information

Facility TypeFamily Home (Capacity Of 1-6)
License NumberAH410236864
License Effective Date2014-07-30
License Expiration Date2015-07-29
License StatusRegular
Serves Physically HandicappedNo
Serves Developmentally DisabledNo
Serves Mentally IllNo
Serves AgedYes
Serves Traumatically Brain InjuredNo
Serves AlzheimersNo
Has Special Certification For Developmentally DisabledNo
Has Special Certification For Mentally IllNo
Has Certification For Developmentally DisabledNo
Has Certification For Mentally IllNo
Licensee NamePilgrim Manor Inc.
Has Rules Violations Within The Last YearYes
Licensee Street2000 Leonard NE
Licensee Street2
Licensee CityGrand Rapids
Licensee StateMI
Licensee Zip49505
Licensee StatusActive

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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