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Portage Bickford Cottage

  1. Assisted Living
  2. Michigan
  3. Portage Assisted Living Facilities
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Overall Rating 3.4 / 5.0 ★★★★★

  • Cully Leck
    ★★★★★ 10 months ago

    My grandfather spent his final months at bickford and my grandmother is still in the Mary B's (the dementia care unit). Their staff is AMAZING when my grandfather was on his death bed multiple aids would come over on their breaks and see how he was doing. My grandmother LOVES it there feels right at home. I can't express how much I love these people and how comforted they made us feel if I could give them more then 5 stars I would! This is a REALLY great place!

  • Trent Hayward
    ★★★★★ 9 months ago

    My grandmother spent her last many years at Bickford. The staff was always wonderful and took great care of her. We couldn't be more grateful for the love they showed her every day.

  • Autumn Papineau
    ★★★★★ 11 months ago

    After finally finishing my two weeks out in Bickford, I could not be happier to not be employed by the Portage branch anymore. Working there for the short amount of three months was uncomfortable, overwhelming and feelings of nothing but disrespect by the management. In order to enjoy working for Bickford you must be a favorite of the hierarchy's. If not, it is clearly shown with no attempt in being concealed. It is also later denied by all management that they do not play the favoritism card. I couldn't help but to laugh. As for working with the schedule, the director told me upon hire that she "can work around my schedule" and is "flexible with my hours" as well as being "understanding of life outside of work" Once growing accustomed to Bickford, I was continuously scheduled against my availability. I would then try to sit down with the director, one on one, to try and discuss the lack of knowledge behind my availability. Whenever she would be willing to communicate about it, I wanted to first proclaim that there was no disconsideration in my understanding that writing a schedule for an entire staff is not easy and that it may not be fair that I am new and asking for a certain schedule. I wanted her to know that I was trying to see the other side before getting to the reasoning behind being mischeduled. I followed along with the fact that my schedule has not changed since hire and it will not change after hire so there should be no reason to go against my availbity. Although it's between those employees and the director, I was not the only employee with issues for being mischeduled. For the times that an employee called in or there was an open shift, the director left it to the med aides to get that shift covered. She also had not intentions on coming in to cover said shift. Her mentality behind it was, "It is not my problem so I will make it some one else's" Over all, working for the Bickford branch was intolerable (considering the short three months) I have never taken the time to write a review (good or bad) for any company ever. I personally do not speak negatively of any former director or company for professional purposes but as for Bickford, I unfortunately have to protest my experience.

  • Nick Logan
    ★★★★★ 4 years ago

    I was impressed with Bickford as I visited my grandmother several times. In her last days I can't thank the nurses and staff enough for how well they not only treated my Grandmother, Florence, but how well they treated the family, as we hung around day and night until the end. My grandmother was not a number in their eyes... She was their friend. Thank you, thank you, thank you

  • Pat Hamblin
    ★★★★★ 5 years ago

    I like it but it don't give you the right information when using the mic


Other Information

Facility TypeFamily Home (Capacity Of 1-6)
License NumberAH390278221
License Effective Date2014-07-03
License Expiration Date2015-07-02
License StatusRegular
Serves Physically HandicappedNo
Serves Developmentally DisabledNo
Serves Mentally IllNo
Serves AgedYes
Serves Traumatically Brain InjuredNo
Serves AlzheimersYes
Has Special Certification For Developmentally DisabledNo
Has Special Certification For Mentally IllNo
Has Certification For Developmentally DisabledNo
Has Certification For Mentally IllNo
Licensee NamePortage Bickford Cottage LLC
Has Rules Violations Within The Last YearNo
Licensee StreetSuite 301
Licensee Street213795 S. Mur-Len Road
Licensee CityOlathe
Licensee StateKS
Licensee Zip66062
Licensee StatusActive

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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