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Shelby Home For The Aged

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  2. Michigan
  3. Shelby Assisted Living Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • L,J Annette
    ★★★★★ 2 weeks ago

    Not clean. Nurses do not attend to the patients. Very sad that they serve slop for food. Fast food is a better choice. Nurses make patients wait for the daily and bedtime meds. God forbid you ask more than once for weekend nurse and medical assistant for water for a patient. I was told by medical assistant to go get a water for my mom myself. It's sad and would recommend you take your loved ones elsewhere. I slept in chair first few nights. Not one staff member offered me a pillow or a light blanket. What a joke.

  • Marie Walsh
    ★★★★★ 2 weeks ago

    Compared to other SNFs Shelby is wonderful in all aspects. My mother has been admitted several times over the past year. The only issue I have, which is not really Shelby's responsibility I suppose, is never received calls from the physicians. I am a physician myself and when we call the family we do so until we get in touch with someone, not just once then forget about it. The facility is beautiful and always very clean. The staff is friendly and my mother had no complaints about nursing. I well understand how busy they are and most of the time they provide outstanding care. It has just been of recent I was not able to speak to them and received no calls back. I would continue to recommend Shelby to people I know. I forget to add front desk staff has been extremely helpful and friendly. They do have ice cream socials for patients and their visitors.and the MAs always deliver the ice cream to my mother which I find extremely nice and really entails them to actually be going out of their way for patients. Food is great per my mother. PT/OT great. They always have high quality activities for the patients. Hair salon available. The laundry service was extremely helpful when we had an issue. Has much more to offer than most other facilities we've been to. A high class facility in treatment and set up and decor. It actually seems like you are in a hotel, but I do recommend private rooms since the time my mother had a shared room her side was awfully tiny, but all in all, A+ to Shelby.

  • Evelyn Rose
    ★★★★★ 4 months ago

    I always try to write reviews, good or bad. Shelby Nursing on Schoenherr Road, my review is: I believe the communication between staff could use some improvement. In their defense I can understand that having so many patients and keeping track can be a bit tasking when also dealing with family members asking constant questions and I have seen some family members that seemed to be a bit demanding and inpatient. With that said. I feel that our experience has been excellent. I love that they tag the cloth there to make sure they do not get lost. The staff in the laundry department were so accommodating and sweet. Whenever I have asked any questions, they are quick to respond or find someone to help. My aunt loves it there as opposed to another facility she was at before. She was there for 8 days and when there was an medical issue they were quick to get her to the hospital and call us right away. While she was in the hospital all my aunt could talk about is wanting to go back to this facility. They have great physical therapy and even encourage families to join in which we did. Just doing that, we learned just how out of shape we were. She loves the food, and the staff. I am sure that no place is perfect. People are not perfect. When weighing all the pros and cons. They definitely will be and are recommended by this family. I would like to that all those there that are taking care of our aunt.

  • Lawrence McQuaid
    ★★★★★ 7 months ago

    I don't typically write reviews or put much stock in them because people tend to usually only have an axe to grind. But when you come away this impressed with the level of service and compassion - I felt compelled to. Nobody wants to see their loved one in "nursing home" and that's where I thought my Ma was going. Shelby couldn't have been further from what I expected going in. It was definitely more of a medical resort from my standpoint. She had a beautiful private room, was able to order room service and even get Starbucks coffee that she apparently now loves. They even had a freaking Cadillac in their therapy gym for her to practice getting in and out of the car. Staff was great. Her doctor was phenomenal. Would give a 6th star if I could!

  • Christine Dockery
    ★★★★★ 4 months ago

    This was one of the worst experiences. My mother was there to work on strengthening her legs because she basically was in hospital bed for 2 to 3 weeks. She had cancer in her bones. When the nurse or aids would come in , they were so rough with her and they would ignore when she needed to go to the bathroom. They'd make her sit in a chair even though she would tell them it was painful. One time she needed to go to the bathroom and the nurse said " oh my god" like she was totally being inconvenienced. I hated everyone that worked there. I wouldn't bring my dog there. Don't take your loved one there. It must be a prerequisite to work there to be rude, not to smile, not to talk kindly, and to have no compassion whatsoever. If there was a zero stars I would have done that. My mom was so sick and in so much pain but they kept telling her she was fine and she's just doing it for attention. The next day she went back in the hospital.came home a week later, where we were able to take care of her with help from hospice. Sadly she died 5 weeks later. But I'm so thankful that her last few weeks were filled with so much love and wonderful conversations, and lots of hugs and kisses.

 

Other Information

License StatusActive
Licensee NameShelby Nursing Center Joint Venture
Licensee Street46100 Schoenherr Rd.
Licensee CityShelby Twp
Licensee StateMI
Licensee Zip48315
License NumberAH500236891
License TypeRegular
License Effective2009-10-13
License Expiration2010-10-12
Facility TypeHome For The Aged
ServesAged -
Special Certification
Certification For Community Living




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