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Caretel Inns Of Royalton - Bristol

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  2. Michigan
  3. St Joseph Assisted Living Facilities
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Reviews
Overall Rating 2.1 / 5.0 ★★★★★

  • Deb Newboles
    ★★★★★ 4 months ago

    I know how hard it is to have a loved one live in asst living. But the staff at the rehab area and the assisted living both did an outstanding job taking care of my Dad. They were kind, considerate and cared for him well. My only suggestion would be to have someone give the family a short orientation session. We really didn't know what to do until a few days in. The rehab area could use a lounge area to get out of the room for a bit. Otherwise, the atmosphere is very homey, and the staff outstanding.

  • Greg Gardner
    ★★★★★ a month ago

    My father was in the memory care unit. While some of the staff were very good and kind, some seemed very lazy and uncaring. The Management structure, while appearing outwardly professional, was completely non-documented. We were not given a through orientation, just a friendly walk around before admitting my father.There was little to no documentation of how they operate, what their processes were, procedures used for various situations (he fell and injured himself twice and we were never notified) and there is absolutely NO standard accounting practices or invoicing. My receipt for initial check payment of $5750.00 was a handwritten slip of paper like you might get a a cool-aid stand. No itemization, no written explanation of costs and not even the mention of Caretel or what the receipt was for! I agree the management needs to improve radically, whether that means wholesale replacement or more astute individuals, but i was seriously appalled. I moved my father out after 3 weeks.

  • j t klute
    ★★★★★ 3 months ago

    My mother has been a resident of Caretel Inns for some time. We have found care for her to be very good, with assistants and nursing staff alike going out of their way to care for and be good to her. Caretel has truly become her home and over the years she has made many friends there.

  • Jenna Agens
    ★★★★★ a month ago

    My Aunt was here at caratel for some time while the day help was very helpful the night shift was very unhelpful, unprofessional, and need better training and they were no help whatsoever and she when she needed help they would say you have to wait until the day shift comes we dont do that and eating for her was not easy and they did not make it easier and when she fell it was because they were not there at all helping her or they would come and help for a minute and leave her which was very unhelpful and I think my sweet Aunt deserved better than what she got hopefully they make serious changes I am not happy with how she was treated and she could have been treated way better than she was

  • Shelby Gamino
    ★★★★★ 6 months ago

    Unorganized and needs new management.

 

Other Information

Branch 1

CountyBerrien
Facility TypeFamily Home (Capacity Of 1-6)
License NumberAL110087629
NameCaretel Inns Of Royalton - Bristol
Street3905 Lorraine Path
Street2
CitySaint Joseph
StateMI
Zip49085
Capcity20
License Effective Date2014-05-06
License Expiration Date2016-05-05
License StatusRegular
Serves Physically HandicappedNo
Serves Developmentally DisabledNo
Serves Mentally IllNo
Serves AgedYes
Serves Traumatically Brain InjuredNo
Serves AlzheimersNo
Has Special Certification For Developmentally DisabledNo
Has Special Certification For Mentally IllNo
Has Certification For Developmentally DisabledNo
Has Certification For Mentally IllNo
Licensee NameCliffside Company
Has Rules Violations Within The Last YearNo
Licensee Street910 S. Washington Av
Licensee Street2
Licensee CityRoyal Oak
Licensee StateMI
Licensee Zip48067
Licensee StatusActive

Branch 2

License NumberAL110077442
NameCaretel Inns Of Royalton - Dover
License Effective Date2014-05-09
License Expiration Date2016-05-08
Serves AlzheimersYes

Branch 3

License NumberAL110077441
NameCaretel Inns Of Royalton Arlington
Serves Physically HandicappedYes

Branch 4

License NumberAL110270687
NameCaretel Inns Of Royalton Eaton
Street3905 Lorrain Path
CitySt. Joseph
License Effective Date2013-08-20
License Expiration Date2015-08-19
Serves AlzheimersYes




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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