Arden Courts Of Sterling Heights
Overall Rating 4.0 / 5.0 ★★★★★
Lori S.★★★★★ 5 months ago
I have a family member there and am consistently reminded of how short staffed they are with each visit, several times a week. The layout and concept of the place is great so potential clients are impressed as were we. But now experiencing the care that is actually there has left us disappointed and concerned about our family member's well-being. It seems that under-staffing has affected the staff too as their seems to be a lot of stress and little incentive for quality people to stay. There those that do care of course and we are indebted to them but they are overworked and can only do so much. I think that elder care in general is not considered to be a priority for our government and it is reflected in the services that are available. Elder care at this time relies on quality, compassionate, intelligent and healthy workers and that resource seems to be limited. Do your homework and read all reviews from people that have actually experienced a place, not just visited.
mj48310★★★★★ 11 months ago
I have visited on various occasions and found the atmosphere to be a caring environment for our loved ones and friends that need that special type of attention. From the moment you enter the front door you are treated as a valued guest and greeted with a smile. The compassion given by the staff to the residents I have come in contact has been good to see regardless of their position. The court yard is a safe secure place to explore a bit of freedom. The community rooms offer various activities to stimulate the memory process.
jim connor★★★★★ 11 months ago
My mother in law has been in many homes. Now she has memory issues so we brought her to arden court sterling heights, it was one of the best experience my family has been a part of. The staff is very professional and caring treat mom like family, very clean and and kept up. We could not imagine having her anywhere else. We could not have had better team helping us.
Adult Female★★★★★ 11 months ago
They call it "memory care" but there isn't much memory care taking place. Residents usually just wander the halls alone. They only offer things like movie night or bingo for residents.. Which is hard to believe helps with memory care. Caregivers are NOT CERTIFIED or classified as "skilled", their just basically there to do residents laundry and sit around to make sure residents don't escape (which has happened twice within a few weeks of me visiting.. so what are they really getting paid to do??) and again how does this cater to memory care?? They also constantly have new caregivers (which is questionable within its self.. like why can't they keep people there??)Only know of about 4 caregivers who have been there long term. Management is also a joke. They are to busy playing the blame game when complaints from families are made instead of resolving the problem. They never take responsibility for the actions of their facilities mistakes, this including the executive director (who is rarely there) who I've heard on a visit making rude, unprofessional comments about visiting families. Bottom line if you want quality care for your loved one.. DO NOT COME HERE
Alexandra Ostrowski★★★★★ 6 months ago
Great compassionate care!
|Facility Type||Family Home (Capacity Of 1-6)|
|License Effective Date||2014-04-10|
|License Expiration Date||2015-04-09|
|Serves Physically Handicapped||No|
|Serves Developmentally Disabled||No|
|Serves Mentally Ill||No|
|Serves Traumatically Brain Injured||No|
|Has Special Certification For Developmentally Disabled||No|
|Has Special Certification For Mentally Ill||No|
|Has Certification For Developmentally Disabled||No|
|Has Certification For Mentally Ill||No|
|Licensee Name||Arden Courts Of Sterling Heights MI, LLC|
|Has Rules Violations Within The Last Year||No|
|Licensee Street||P.O. Box 10086|
|Licensee Street2||333 N. Summit St.|
Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.