Menorah Plaza Apartments
Overall Rating 2.0 / 5.0 ★★★★★
Brenda Gilson★★★★★ 4 years ago
I had a friend who recently moved out of Menorah Plaza due to unsatisfactory management and care. In all my visits, I never encountered staff who spoke fluent, understandable English nor staff who actually seemed compassionate about their jobs and their residents - everyone was rush-rush and seemed like everything was a bother. On numerous visits I witnessed deficiencies within the apartment - no hot running water, wind blowing in around the A/C box, poor heat circulation in all the rooms (no heat in the bathroom and minimal heat in the bedroom). Meals consisted of a sub par sandwich, a little coleslaw, and possibly some applesauce. There seemed to be no hot meal option nor consideration for special dietary needs. My friend had pulled the emergency cord as she was bleeding considerably and felt extremely weak. She stated staff were bothered and merely told her to take it easy and rest for the remainder of the day. (Her bed sheets were saturated). Upon taking her to the doctor they diagnosed dehydration and other medical concerns that had they just left her to sleep she may have passed out and potentially died from loss of blood. Upon move out management waited 43 days to send notice to my friend that they intended to keep her entire security deposit - for painting, new carpets and cleaning. They indicated that they my friend left personal belongings in the apartment, failed to clean everything and damaged the walls and carpet and now they are expecting her to send them money. We took pictures of every room upon move out - staff looked the apartment while we were still packing and cleaning as the movers were moving out.
|Name||Menorah Plaza Apartments|
|Street||4925 Minnetonka Boulevard|
|City||St Louis Park|
|Facility Administrator||Ms. Jen Zinnel|
|License Type||Nonprofit Corporation|
|Home Care Type|
|Housing Type||Housing With Services|
|Name||Menorah West Apartments|
|Street||3600 Phillips Parkway|
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