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Country Manor Senior Apartment

  1. Assisted Living
  2. Minnesota
  3. Sartell Assisted Living Facilities
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Overall Rating 4.1 / 5.0 ★★★★★

  • Alissa Rennie
    ★★★★★ 2 months ago

    I had heard so many good things about Country Manor but when my mom went into the rehab section with a broken hip and Alzheimer's we were not happy at all. We cried a lot about the care she received, don't get me wrong there were good staff there too. The communication was horrible, within 5 weeks she had pressure sore on her heel, and bottom, which we weren't updated on. I as a nurse had to ask to look at her bottom and before looking they then decided to tell me about it. One day my sister was there and they got her up at 5:20 for dinner, didn't change her prior to getting her up. I was there later in the day and asked them to put her back in bed because she looked so uncomfortable. That was at 8:30, and she was soaked through to the seat of her chair. My mom is not able to verbalize and we found almost a month later that they sent her to an appt by herself, the only way we knew is because we were wondering what a bill was that we had recieved. They then told us. Breaks my heart knowing my mom was there by herself and the poor staff at the clinic probably weren't too happy either that she was alone. There is a laundry list. Now we have her at Landings of Sauk Rapids and have had nothing but amazing care. We called the DON, Jody Rudolph, at Country Manor but have not heard back from her at all, or maybe even that Becky Freirick could have called if Jody didn't want to, but obviously they must care more about trying to dress to impress at the Christmas party then to actually take care of concerns about residents. I just pray that no other family has to go through what we went through.

  • Tim Auberger
    ★★★★★ a month ago

    It's quiet

  • Jessica Geraghty
    ★★★★★ a year ago

    My sister and I were informed that my mom fell out of her wheelchair trying to get something out of the refrigerator. The lady who called said she might have broken her left hip during the fall. My mother already had the broken left hip when she moved in there. No repairments were able to be made to her hip. The staff there didnt know anything about her record of her broken hip which I find to be bull due to my mother just moving in there from the hospital with all the hospital records. I will defiantly be looking into legal actions.

  • Lisa Lahr
    ★★★★★ a year ago

    My Mother was Admitted from St Cloud Hospital, Room 531 rapid rehab, She had been previously at Talahi. I need not say more. I would like your staff, including Nicole RN supervisor and Social Worker to know how much we appreciate their professional yet caring and compassionate service. This is the best I've ever seen in this setting. I am a 35 year veteranof nursing and the staff at Country Manor are exceptional.

  • Heidi Zahra
    ★★★★★ a year ago

    My grandparents have been cared for here for about a year (assisted living and nursing home). The facility is spacious, well appointed--maybe a little bit lavish, but nice. The care provided has been satisfactory from my grandparents and family's perspective.

 

Other Information

County Code05
Facility AdministratorMr. Anthony Fenstad
License TypeLimited Liability Company
Home Care Type
Housing TypeHousing With Services
Services TypeAssisted Living Services




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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