Overall Rating 1.0 / 5.0 ★★★★★
Muskrat Martin★★★★★ 3 weeks ago
Close this place down!!! Recently had a relative that went there for physical therapy and then into the nursing home part of it after a short period time. This relative got better more so after they stop physical therapy . You walk into this place in the front door and smells like urine people's urine! It stinks. Watch the accounting practices how they shuffle money around. I was shown a local paper from from just a couple of months ago. Had a article about pain meds nurse. She's one of the nurses that dispense the medication like hydrocodone and similar drugs. She was arrested for taking these medications and charged. Let's assume innocence because that's how we are supposed to be in United States. because she's not been proven guilty by trail to my knowledge as of this time. They also took residences social security checks. Even when they did not want checks to be turnover and they were paying the bill themselves. They had sewer on multiple occasions back ups. that's raw sewage coming up through the floor drains into the hallways! They were using bath towels wadded up in front of the doors to try to keep sewage out of the rooms! I saw that personally on one visit. Reported it to the local Old age office. I'm not gonna mention that office because they may still be investigating. the government does move slow. One question. how is this place still open??? It is a hard thing to decide when your elder can cannot take care of herself. Where do you and how do you care for them? fortunately this relative has moved on. And is taking care of business on their own paying bills things. Things we take for granted every day. What and how do we care for folks when they get to the point they are the age and not the able to care for themselves. One answer is not not NOT Troy manor!!!!!! Look at the ratings. look in Illinois there's one just across the Mississippi. Also across the state in Saint Joe Missouri and just a half an hour north of this facility it is an excellent one. Beware they own three maybe five more nursing homes in the area. I don't remember the name of the corporation.It is hard to fine I apologize. Look at the ratings it tells her everything.
|Level Of Licensure||Assisted Living Facility Option 1|
|Administrator||Ms. Janice Conover|
|Operator||N & R Of Troy, Llc|
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