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Phoenix Assisted Care

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  2. North Carolina
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Overall Rating 3.3 / 5.0 ★★★★★

  • Sharenia Branch
    ★★★★★ 3 weeks ago

    I was hired there and trained for 1/2 of a day and the Administrator wanted me to take an section to do not knowing the residents. The residents had roaches crawling in the bed with them and on the walls. I've been in healthcare for 24 years I've never seen a facility the way that one was it was so nasty the aministrator ghetto loud and unprofessional I wouldn't recommend anyone to work there or to place a loved one the place needs to be shut down the staff CNAs talk to the residence like they were people on the streets that place really need to have the health Department to come see that place it is inhumane I feel sorry for the residence that don't have a voice or family

  • Gaston Williams
    ★★★★★ 6 months ago

    Outstanding care of residents. Apartments are kept clean and tidy. Respect shown for all no matter what their abilities or current life situations.

  • Jessica Lyle
    ★★★★★ 3 weeks ago

    Staff have been very rude and when calling as well.

  • Mari Custodio
    ★★★★★ 4 months ago

    Clean and caring personnel.

  • Sibylle lashley
    ★★★★★ a year ago

    Terrible is the only word I can find for this so called assisted living! My friend is there for a few years now, she is very ill mentally and physically. No one is getting her to a doctor, she could walk just fine when she came to that place, now can hardly walk. No one being a her to an eye doctor. She can hardly read at all now. No one brings her to a dentist. Her teeth are totally rotten now.... and no one has ever cut her toe nails since she came to the place years ago! They are grown in and inches long. Shame on you people there.. this are humans not animals!

 

Other Information

LicenseePhoenix Assisted Care LLC
Mailing StreetP.O. Box 4129
Mailing CityCary
Mailing StateNC
Mailing Zip27513
License NumberHAL-092-131
State Id920896
License StatusActive
Stars3




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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