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Wellington Court At Hershey S Mill

  1. Assisted Living
  2. Pennsylvania
  3. West Chester Assisted Living Facilities
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Overall Rating 3.4 / 5.0 ★★★★★

  • Jared Wilson
    ★★★★★ 8 months ago

    Wellington is a very nice retirement community. My Mom moved there about a year after my Dad passed away and she really loves it. She has more close friends now than she's ever had in her entire life. 75 to 80% of the residents are widows, which just goes to show that a great deal of men don't make it anywhere close to how long their wives live. One unfortunate thing is that you will not be able to afford to move here unless you have a healthy retirement account. My mom pays close to $4,000 a month for a two bedroom two bath apartment. the second bedroom is more like a den because it's very small. Included in that fee are 20 meals a month at the In-House Restaurant, house cleaning twice a month, all of your utilities are paid except for your cable, and there is a large free underground parking garage. They do have a lot of activities such as Bingo night, various classes, movie night, a workout facility, and various lectures & things of interest to that generation. One thing that I think is pretty good is that they make you pick up your phone by 1 p.m. every day. If you don't, they come to your apartment and check on you to make sure you're okay. Lifting the phone receiver tells them that you're doing fine.

  • Claire Andrews
    ★★★★★ a year ago

    I have different opinions regarding Wellington depending on the resident and their abilities. My Mom lived in the Hall for 3.5 years and it was wonderful while she was independent. She thrived and had a great social life and even met the second man of her dreams. There are plenty of activities and the proximity to the shopping center was wonderful after having to take her car keys away. 3 months ago I had to move Mom to The Court. All in all it has been a good move which was very necessary due to Mom's advancing Dementia. My only concerns at this time is that this is not a memory care facility. I do think more has to be done to involve Dementia residents in activities even if they don't think they want to do something. It is common for them to withdraw and sit in their rooms all day which my Mom has now been doing. As a whole the staff are helpful and always busy. They are respectful and kind and have been attentive to my requests. It was important for me and my family to keep Mom in the setting in which she was used to and not move her to a memory care facility but will consider this as her disease progresses. I really wish Wellington would invest in a Memory Care addition. I also think that when you have a loved one in any facility you must visit constantly because no one will care for them as you do!

  • S Manley
    ★★★★★ 8 months ago

    Wonderful caring place! So happy we moved our parents there!

  • Drew Bernhardt
    ★★★★★ 2 years ago

    Wellington was an excellent choice for my mother. It is very close to a shopping center, church, post office, and 202. They provided excellent care and customer service, and the facility was well maintained. The nurses are well trained and attentive, and the support staff is very helpful and friendly. I also liked the fact that the residents pay a monthly "all inclusive" monthly rent, and there are no huge down payments or transfers of assets in order to move in. The apartment was so nice that I wanted to live there, and my mother made a seamless move to the next level of care in her last weeks of life. The one area of caution with this facility is around billing. They do not have an efficient billing department, so I had to provide evidence on multiple occasions that checks had been deposited to clear mistaken over-due charges and receive credits and refunds. Two tips: 1) try to get a room close to the elevators near the dining room. A long walk to lunch and dinner will get more challenging as your parent ages. I wish my mother had traded her desire for a great view for a shorter walk. 2) Take half the furniture they want to bring. An over stuffed apartment gets difficult to move around with walkers, and the facility hallways are very, very long from the loading dock and freight elevator, which causes your movers to charge overtime fees for moving in and out. Overall, it was a very positive living experience.

  • Kathleen Strehlau
    ★★★★★ a year ago

    Oh my God. What a sad place for care. Beautiful and clean but neglectful in the rehab. My husband was there for 3 days with no rehab and terrible care from extremely lazy aides. They put a diaper on him rather than take him to his own toilet. Then decided to catheterize him as he hated the diaper. He just needed their help to go to his toilet. He was not incontinent or did he have dementia. We were there with him for 12 to 14 hours a day and saw so much neglect from uncaring staff it was depressing. We had him moved after only 3 days as we saw him getting sick. Neither doctor or nurses picked up he had developed pneumonia. At the next facility after the first day he was taken by ambulance to the hospital and admitted with severe pneumonia. He passed away 2 weeks later. This place is owned by a for profit company, not Hershey Mills, that has hired the wrong people and and is severely understaffed. You should be putting patients first. They are there for care not neglect!!!!

 

Other Information

Name2Wellington Court At Hershey's Mill Inc
RegionCentral
TypePROFIT
License Number131720
Violation Report Urlhttp://www.dpw.state.pa.us/ServicesPrograms/ChildCareEarlyEd/003682296.aspx?reportid=13172&fac=WELLINGTON COURT AT HERSHEY S MILL
License InfoLICENSED / FULL
License Expiration2010-03-20




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