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Signature Pointe On The Lake Healthcare Community A L

  1. Assisted Living
  2. Texas
  3. Dallas Assisted Living Facilities
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Overall Rating 3.6 / 5.0 ★★★★★

  • Heather Powell
    ★★★★★ in the last week

    My papa was in the memory care unit. They do NOT care about patients in that cannot speak for themselves. The nurses were awful. TERRIBLE!!!!!! Any time the call button was pushed, it would take AT LEAST 30 min before anyone would show up. We would have to look for the nurses and they were "on break right now but I'm sure someone will help you put him in his bed." He was neglected and his femur was broken. He sat in pain for FOUR DAYS before anyone told my family he had even fallen. He died soon after because his body couldn't handle the recovery proces. Do NOT send your loved ones here if you want them to recover. STAY AWAY FROM THIS PLACE!!!

  • Meredith Harper
    ★★★★★ 4 months ago

    I have had a good friend living at Signature Pointe for the last several years. I visit at least one-two times a week and I have to say everyone that I encounter is so nice, attentive and helpful. In the last several months I have seen so many improvements and the renovations are beautiful! The head nurse Emily was very attentive speaking with my friend's son. The nurses Tiffany & Beth are very nice and caring. If and when I am considering moving outside my home, I'm moving to Signature Pointe!

  • Jeff Power
    ★★★★★ 3 months ago

    This is a great place with people who truly care about their residents. Sandy is a consultant there that helped us with our dad, as we didn't know what to do. She helped us with everything and really helped us with setting up his permanent care. High highly recommend Signature Pointe.

  • Eric vanGoethem
    ★★★★★ 6 months ago

    I have been working with Signature Pointe and their team for the past few months and I have to relate that they are an incredibly diligent and thoughtful group! Nancy is an incredible resource in helping clients find their next home. Robin is awesome at keeping folks active and aging in a fun and healthy manner. I would definitely recommend visiting Signature Pointe to see the property and meet their amazing team!

  • Jane Butler
    ★★★★★ 9 months ago

    Signature Pointe has been a huge blessing to my mother. She absolutely loves this retirement community. Mom moved in earlier this year after suffering a mild stroke. The RN was very kind and attentive; he assessed her capabilities and determined she would best recover and thrive in the Independent Living wing. He was right; she's felt great. Everyone on the staff has been friendly, helpful and positive in my mother's transition from living alone to Community life. After a short hospital stay later in the year, she went to the Skilled Nursing Rehab unit for a couple of weeks where she experienced the same caring comfort from aides, therapists and physicians. The environment is beautiful and well kept, going through some updates and renovations this year. Mother really enjoys the variety of programs and entertainment, the options for outings, and especially making new friends. SP is close to her home of 50 years so her lifetime friends and family can easily visit. We also appreciate the different areas of health care offered so that as her care needs change in the future, she can always feel at home at Signature Pointe. Thank you to the staff for making this era of her life so comfortable and welcoming. This was the best decision for our mother, for our family.

 

Other Information

Beds76
OwnerTelesis/Signature Place I Limited
Owner TypeLimited Partnership
Multi Facility ChainNo
Typeal_B




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