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Sterling House Of Kerrville

  1. Assisted Living
  2. Texas
  3. Kerrville Assisted Living Facilities
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Overall Rating 3.7 / 5.0 ★★★★★

  • Gwenda Moore
    ★★★★★ a year ago

    I'd like to see how close residents can go to see water view. Do they have a sitting area near the river or walking trails along it? FYI - poor nursing care from LVN who does not know as much as an RN. She was not interested in educating herself in order to give better care either. Patients call caregivers 'nurses' , BUT they are not even CNA'S. I explain how I came to that conclusion below. This place is all about making money and do window dressing to get you in the door. Beware if patients could have complicated diagnosis or it could become complicated because their care level is so low that their liability is also low. If my mom died or broke a hip from a fall or something due to low blood oxygen, forget taking them to court because they just say "We are not a skilled nursing facility with RN'S And CNA'S, not our fault. My mom was in Brookdale in Arlington, Texas. She had emphysema so M.D. ordered 24 hr. Oxygen which we had to pay an extra charge. $200-250 per month for staff to take it off and put it back on after meals, due to short staff/over busy or hiding - it was not being done. I told the nurse (LVN) that oxygen is a medication. She said it wasn't so I asked her to check it out. Never happened and paid for care happened in often. I suggested that instead of logging that they put oxygen back on while sitting in the office, that they make sure by putting a log in mom's room. It is like the ones they have with date and time for cleaning. That would assure us that it had or had not been done, I. e. we would know if "your mom takes off the oxygen" as caregivers, not registered CNA's, and nursing staff said or they really were not doing there jobs. Mom would fall and get hurt when her blood oxygen was low. This was never done and problem never resolved. We took her out or it was just a matter of time... CHECK STAFF REGISTRATION. IS THIS PRETTY PLACE GOING TO GIVE THE CARE YOUR LOVED ONE NEEDS?,

  • Terry Cook
    ★★★★★ 2 years ago

    Excellent experience with staff and they are so active! Have activities planned each day from caring employees that love their jobs. Food is very good and a very safe environment.

  • Naomi Lexx
    ★★★★★ 2 years ago

    Clean place

 

Other Information

Beds60
OwnerBrookdale Senior Living Communities Inc
Owner TypeFor-profit Corporation
Multi Facility ChainYes
Typeal_B




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