Highland Cove Retirement
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Does Highland Cove Retirement, Inc offer the following services?
Care for the terminally ill
Trained for Alzheimer's, dementia, etc.
Care for bladder or bowel control problems
Plan, Prepare & Clean-Up Meals
Provides around the clock staff
For appointments, groceries, etc.
Can pay for care via Medicaid
Overall Rating 4.1 / 5.0 ★★★★★
Jeff Mason★★★★★ 3 months ago
I don't want to say my name, because we're in the process of removing our grandmother from here. We just have to get through some red tape as far as getting her contract taken care of. The staff is absolutely rude when it comes to dealing with the residence. I've overheard a couple different staff members say very derogatory things about the people they're supposed to care about. For example one caregiver said to the other "I wish we could just lock these people away and not have to deal with . That's what these places are here for is to care for people who cannot care for themselves or their family cannot care for him. These kind of comments make me sick, I've heard really good things about Brookdale and we will be moving my grandmother to there as soon as possible. Other family members and friends have had a couple people at Brookdale Senior living and said the staff genuinely cares about their residence. They know who the residents are what they like what they prefer, and know about aspects of their life so they can actually make a connection with the residents that are there to care for. The activities are terrific at Brookdale and a matter of seem to have their teams completely invested in dial van to what they're doing. The mate nets on the place is done so well at the housekeeping makes the place look brand new. Every senior living facility did things like Brookdale there would not be these horror stories out there about facilities that care for the elderly. If you remotely care about your loved ones do not send them here. I don't know about other places I only know about this one at Brookdale. I would give them a -5 stars if I could. After we move our grandmother into Brookdale we will write a report on that but from what we hear their heads and shoulders above everybody else
Danielle B★★★★★ 9 months ago
This place is horrible. The CNA's need more training, the nurses need more staff and as far as the administration, just ridiculous. The PT department is less than desirable. They leave their patients sitting in soiled depends for hours. The nurses don't chart anything. I could go on and on, but long story short this place is a dump. If you care about your loved ones don't take them here.
Kevin Fisher★★★★★ a year ago
I just visited a my mom. I had lunch with her in the dinning room and the food was delicious. The dinning room had new carpet and fresh paint. The staff that I meet was very kind and helpful. Very nice.
kimberly winn★★★★★ 4 years ago
The decision to place my mother in an assisted living facility was difficult. It was made easier by the staff at Highland Cove. The facilities and serves are excellent, but what really impresses me is the staff. My sisters and I have been supported by Marci and the staff each step of the way. I know that my mother has help 24 hours a day. Daily activities keep her engaged. The meals are delicious and remind me of the foods she cooked. Most importantly, she is safe. I know that she has immediate help if she falls or needs help. She has a sense of independence, but with gentle and supportive supervision.
Gary Pratt★★★★★ 2 years ago
Highland Cove has been incredible to work with. We were in a bind to find a place for my in-laws and they were there to get us taken care of. Following this, they were able to get a 2 bedroom unit for them within 2 months. The in-laws moved to Highland Cove from an Ohio retirement community. They have been so impressed with the quality of meals, the prompt maintenance and the overall service and friendliness of everyone at Highland Cove. They love the weekly bus trips to areas all along the Wasatch Front and Back. Marci, Chantelle and Kevin have been incredible. If you are looking for a place for yourself or family, we highly recommend Highland Cove.... They are the best
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Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.