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Garden Terrace Alzheimers Center Of Excellence

  1. Assisted Living
  2. Washington
  3. Federal Way Assisted Living Facilities
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Reviews
Overall Rating 3.4 / 5.0 ★★★★★

  • Stan Vezikov
    ★★★★★ 2 months ago

    Nursing staff was not friendly and seemed unprofessional and not concerned with my father in law's care.

  • P Vez
    ★★★★★ 3 months ago

    Please reconsider this facility and do not be deceived by the "good reviews/ratings" as our family was. The nurses forgot to give my loved one their medicine and did not follow hospital discharge and doctor's instructions. Like other reviews, I received many excuses from staff. No one took accountability. Bathroom assistance was requested 3 different times within a 6 hour period but was only provided when I came and inquired with the CNA as to why nothing was provided when my loved one requested. Every CNA I talked with seemed very confused. I'm not sure if they are understaffed but I personally witnessed no one (nurse or CNA) come and check on my loved one an HOUR after they pressed the call button. I had to search for a nurse and when I finally found one and explained I was concerned maybe their call button wasn't working because no one came and that they called because they were in pain, I was literally brushed off and told they already had their medicine. There was no concern, they didn't even go speak with my family member to address their pain. They finally came in the room 2 hours later. Overall my family and I were extremely disheartened by the lack of care and concern demonstrated by multiple nurses and CNA's across both shifts. We were also concerned about their inability to follow doctor instructions and give medicine and provide physician ordered medical care.

  • najma hassan
    ★★★★★ 3 months ago

    OMG the CNA and nurses where so nice people so cool, clean, wonderful I just can't describe but I can say it was AMAZING

  • plattk89
    ★★★★★ 2 months ago

    My grandfather was here recently and it was a horrible experience. If your loved one is needing ASSISTED living care...I would not recommend this place.

  • Samtha Newton
    ★★★★★ a year ago

    THANK you for your staff & therapist, great people from the front desk Terry to nurse, my mom & I were happy with the services provided and Joey who goes above & beyond to help the patients. My mother's total stay was about 40 days and all the staff meet are expectations in more ways than one. I would highly recommend Garden Terrace Health Center they explained all the needs and listen to the patient my mom when she didn't want to take certain medication. They are attentive to patients needs & wants. I personally feel our experience was great & if ever needed again in the future, I wouldn't hesitate to take my mom back for the Care was excellence. This is our review Samtha & Marcia Newton. PS my mother meet wonderful people there as well and exchanged phone numbers, bonus. THANK you for all your staff & help Garden Terrace.

 

Other Information

ContractNo current Medicaid or Dementia Care contract
Beds50
License Expires2010-05-31




Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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