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Clearwater Springs Assisted Living Community Llc

  1. Assisted Living
  2. Washington
  3. Vancouver Assisted Living Facilities
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Overall Rating 3.9 / 5.0 ★★★★★

  • Henrietta Dorfsey
    ★★★★★ a year ago

    This place is by far the BEST assisted living in town!! The building always looks so clean and smells wonderful! The staff are very kind and compassionate and show they truly care about your loved ones. Dining services is very tasty and you never leave hungry! If you are ever looking for an assisted living facility for a loved one to live - please I highly encourage you to go check out Clearwater Springs, meet with the staff and take a tour. You won't be disappointed!!

  • Esther Bennette
    ★★★★★ a year ago

    I have a family member who has lived here many years and we have loved it. The staff are amazing, very attentive and they feel like our family. My family member loves going to the many activities that are always available as well as the outings. I would highly recommend this facility to anyone who is looking for a great place to have their family member live.

  • Esperanza Schedules
    ★★★★★ a year ago

    Clearwater Springs Assisted Living is beautiful! Wonderful staff and fantastic amenities! Will definitely recommend to my loved ones.

  • Teri Reeder
    ★★★★★ a year ago

    DO YOUR DUE DILIGENCE! DON'T SETTLE!!!! I worked there for 4 days. I started last Wednesday and resigned today. Not because of the job, but because the negative way the current activities director, feels about being replaced. Clearly, the current activities director doesn't have her heart in it, her words, not mine, but it is the management that has catered this behavior. I came in with confidence and abilities and was looked down on and gossiped about immediately. Activities Director is a huge part of what the residents need. So is safe transportation. I am a current Class A CDL holder. I have had extensive training. The management encourages a driver who hasn't been professionally trained in a passenger endorsement role, to drive YOUR loved ones around. Someone not familiar with the weight restriction of the electric chair lift, or the working knowledge of equipment needed for SAFE travel. She is dangerous and wreckless. The walkers are secured only by a group of bungee cords, strug together, surrounding this person riding passenger on the bus in her electric chair. Those walkers become projectiles in any kind of accident. I witnessed speeding and inside left lane turns that compromise the mirrors when turning. The current bus has one electric chair station. I witnessed the driver tying the strap of the electric chair instead of using the floor bracket mounts with clip. I examined the clip. Broken! It has been overlooked by management and has been a regular, look the other way, for repairs because the budget impeads their bonuses. The driver has never pre-tripped the bus. The seat belts on the bus that hold the passengers in their seats, do not have tension to keep the passenger tightly secured in the event of an accident or neglectful driving. They are having to settle for staff that would rather be gossiping and focused on everone getting a bonus check instead of getting a fine tuned crew and properly and safely performing transportation. The unfortunate part of this story is, I am very qualified and was excited about new and fun ideas and maintaining the transportation impeccably. I have experienced both types of environments, gossip and transportation neglect, that was tolerated, and a zero tolerance environment, so I know it can exist. The wrong management can ruin a really good crew. I worked days at this job and nights at my other job, just to make the transition of employment, that shows an amazing work ethic on my part. If Corporate were smart, they would replace the current Director that shows favoritism to certain upper management and neglect to issues that require funding. The current director is a bonus check monger. Corporate allows this by not standing up for staff. I would welcome a meeting or a call from HR, but they don't return calls when they are being called out on bad behavior. It is NOT news to corporate that upper management is very " click" oriented. I sat in on stand up meetings that were basically a gossip fest about 2nd shift. Constant denial of responsibility to fix gossip issues and personality problems, because the director engages in destructive dialogue about workers and residents. As for the job itself, I will never quit doing this work. My heart was in this job because I represent the few workers who will stand up and say something to the bullies. I have an outstanding job ethic and impeccable reputation regarding my Activities Director abilities. But, this place does NOT meet my standard or requirements for employment. I would not feel safe letting my loved one be in the care of a team that is successfully negligent. My response to the owner, I called your office at noon on 9-11-2018. I left a message because noone answered. Apparently this is what passes for quality care and communication. I enjoyed the residents and I loved the potential for the place. The receptionist is a wonderful woman that stayed away from this behavior. She made me feel welcome and cared about her job. Perhaps some acknowledgement of her efforts are in order.

  • Dawn Williams
    ★★★★★ a year ago

    I enjoyed working at Clearwater, i Miss all the happy residents, I feel that the upper management could of been better too the employees and took the time to see the employees that liked it there , upper management talked trash and made our job harder,

 

Other Information

ContractAssisted Living
Beds95
License Expires2010-12-31




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