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Stonebridge Specialty Care Community

  1. Assisted Living
  2. Washington
  3. Vancouver Assisted Living Facilities
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Overall Rating 2.2 / 5.0 ★★★★★

  • Karissa Clark
    ★★★★★ 3 weeks ago

    I was with a family member of a previous resident while she was on the phone with the DON, Josh. He wasn't aware I too was listening to the phone call. He was extremely rude and unprofessional. I have also worked her, only twice, through an agency. I had to call state and refused to return after seeing another caregiver slap a resident in memory care across the face. Do not take your family here!

  • Grace Martinson
    ★★★★★ 7 months ago

    Caring, loving staff. They go above and beyond to make sure their residents are cared for exactly as they deserve to be. ?

  • Kay Adele Cooke
    ★★★★★ a year ago

    I want to add a positive review to balance out the others. My mom has been here since January 2018. She lives on the more active side of the complex as she is mobile. She is not an easy person to deal with and I think that the staff is marvelous. They are always smiling and cheerful, and they are well trained to handle the many and varied needs of people with dementia. Many of them have been there for several years (10 or more) and I think that says a lot about the management. I visit weekly so I see what does on in the facility and with the residents. It is clean and homey inside and doesn't smell. The food looks delicious and the staff helps and encourages those who need it. It is not a luxurious, high-end place, but it is also more affordable. There is an enclosed center courtyard for good weather and activities for the residents to keep them engaged. They have organized a Mother's Day lunch for families which I really appreciate as I cannot safely take mom out and this gives us a nice celebration time. I gave it five stars to balance the negatives. I appreciate the fine staff who work very hard under difficult, challenging and stressful conditions.

  • Cindy Starett
    ★★★★★ a year ago

    Our family has used Brookdale Stonebridge for nearly 2 years. I have received excellent support from the director from the beginning, and great assistance from the billing section, as well as the front desk. By making an effort to get to kmow the housekeepers, caregivers and med techs from the beginning, we have established what I consider to be good lines of communication. I have found caring responsive people who hear and work with my concerns. As mental deterioration continues in our family member, the staff communicates with both myself and our doctors, as well as helps with emotional support. We remain very confident with the overall quality of care.

  • Penny Baggett
    ★★★★★ a year ago

    You should not even consider this place. The director talks out both sides of his mouth and does not follow thru with anything. Their level of care is so low. I just left there and I will be filing a complaint with the state. My friends father just got back from a 6 day stay at the hospital and he was locked in his room. Door was locked. They acted like they knew nothing about it. How long would he had been in there. No air conditioning. So hot. Oh my. There is so much more. All I can say is dont take your loved ones here.


Other Information

ContractEnhanced Adult Residential Care, Dementia Care
License Expires2011-02-28

Disclaimer: We DO NOT check license status for facilities and DO NOT ensure each property is classified as an "assisted living" facility. We try to list all senior living companies in a given area, some might not be licensed as assisted living. We strongly urge every consumer to conduct due diligence on facilities they are considering. This includes but is not limited to verifying the license status of a facility, researching inspection reports and complaints and visiting facilities in person.

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